R3VLimited Forums  

Go Back   R3VLimited Forums > E30 Classified Forums > Transaction Feedback

Reply
 
Thread Tools
Old 10-18-2012, 10:06 AM   #1
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Thumbs down bmwmercedesparts.com

Absolute WORST service ever. I've dealt with countless vendors throughout the yrs, and they are by far the worst when it comes to shipping, customer service, responding to emails etc.

I placed an order for Euroweaves back in June/July of this yr. Still haven't received my wheels since supposedly they "were making them in Europe", and were going to overnight me the wheels once they received it in their US warehouse.

I guess this is the service you get when you take advantage of their 'free shipping for the month of July' promo. Thumbs down all around.
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-18-2012, 11:52 AM   #2
JGood
R3V OG
 
JGood's Avatar
 
Join Date: Jan 2004
Location: Ephrata, PA
Posts: 7,259
Images: 126
I took advantage of the "free shipping in July" as well. I ordered a coolant temp sensor, a part which most dealerships stock. A week after ordering, I emailed them asking for a tracking number, or shipping confirmation, etc... but got no response. A week later, I asked to cancel the order and asked for a refund since I had no part, and no shipping confirmation. Still no response. Then 2 weeks later, my part showed up. I did some research and it seems that this is typical of them. No communication, and it takes a LONG time to get your parts. I won't ever use them again.

I hope your wheels show up.
__________________
85 325e m60b44 6 speed / 89 535i / 90 Volvo 740 Turbo Wagon
e30 restoration and V8 swap
The finished product!
JGood is offline   Reply With Quote
Old 10-18-2012, 12:13 PM   #3
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Quote:
Originally Posted by JGood View Post
I took advantage of the "free shipping in July" as well. I ordered a coolant temp sensor, a part which most dealerships stock. A week after ordering, I emailed them asking for a tracking number, or shipping confirmation, etc... but got no response. A week later, I asked to cancel the order and asked for a refund since I had no part, and no shipping confirmation. Still no response. Then 2 weeks later, my part showed up. I did some research and it seems that this is typical of them. No communication, and it takes a LONG time to get your parts. I won't ever use them again.

I hope your wheels show up.

thanks man. Same exact thing ^ happened to my buddy who ordered parts around the same time i did. Waited two wks, nothing...then emailed/vm to cancel order, ordered elsewhere. A couple wks later his parts came from them.

btw i saw your car from my balcony driving up Coastal during H20. Looks effing sweeeeet!
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-18-2012, 12:51 PM   #4
reelizmpro
R3V OG
 
reelizmpro's Avatar
 
Join Date: Dec 2003
Location: LA-SoCal
Posts: 6,333
Send a message via AIM to reelizmpro Send a message via Yahoo to reelizmpro
You guys want your cake and eat it too? lol. There is always some sort of trade off when it comes to inexpensive dealers. Order your dealer only speciality parts from them if you aren't in a hurry. If you are, then perhaps you are better off paying more someplace else.
__________________
"I'd probably take the E30 M3 in this case just because I love that little car, and how tanky that inline 6 is." - thecj

88 M3 - LACHSSILBER/M TECH
89 M3 - ALPINEWEISS II/SCHWARZ
91 M TECHNIC TURBO - MACAOBLAU/M TECH
98 528I SPORT 5 SPEED- SCHWARZ/SCHWARZ

Last edited by reelizmpro; 10-18-2012 at 01:05 PM..
reelizmpro is offline   Reply With Quote
Old 10-18-2012, 12:56 PM   #5
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Quote:
Originally Posted by reelizmpro View Post
You guys want your cake and eat it too? lol. There is always some sort of trade off when it comes to inexpensive dealers. Order your dealer only speciality parts from them and if you aren't in a hurry. If you are, then perhaps you are better off paying more someplace else.
i expected slow shipping....wasn't in a rush. Hence why the first 3-4months, i didnt care. But this is a bit much don't u think? Finally got an email from them just now, saying that bbs/bmw no longer makes the euroweaves? I wonder if this is really true or now. Their price was half of what dealers were charging, hence why i bit. If i had known, i would've chosen another alternative for sure.
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-18-2012, 01:03 PM   #6
nrubenstein
R3VLimited
 
Join Date: Feb 2009
Location: Washington, DC
Posts: 2,468
Send a message via AIM to nrubenstein
They are a dealer. Husker BMW.

My general experience has been that I can get them on the phone (eventually), but that email response is very poor. They get a little slack from me because their prices are low and they have always eventually performed (reminder phone calls help a lot) and because their shipping is stupid cheap. I give a lot of slack when they will FedEx freight me a frigging pallet for $125, including residential delivery.

That said, I use other sources for the most part now. It's just easier.
__________________
2006 GMC Sierra 2500HD 4WD LBZ/Allison
2002 BMW M3 Alpinweiß/Black

1999 323i GTS2 Alpinweiß
1990 325is Brilliantrot/Tan

1989 325is Alpinweiß/Black - S50B32/S6S420G
1989 M3 Alpinweiß/Black - S62B50/S6S420G

Hers: 1996 Porsche 911 Turbo Black/Black
Hers: 1988 325iX Coupe Diamantschwartz/Black 5spd


nrubenstein is online now   Reply With Quote
Old 10-18-2012, 01:25 PM   #7
reelizmpro
R3V OG
 
reelizmpro's Avatar
 
Join Date: Dec 2003
Location: LA-SoCal
Posts: 6,333
Send a message via AIM to reelizmpro Send a message via Yahoo to reelizmpro
Quote:
Originally Posted by audiquattrot View Post
i expected slow shipping....wasn't in a rush. Hence why the first 3-4months, i didnt care. But this is a bit much don't u think? Finally got an email from them just now, saying that bbs/bmw no longer makes the euroweaves? I wonder if this is really true or now. Their price was half of what dealers were charging, hence why i bit. If i had known, i would've chosen another alternative for sure.
Well, keep in mind they are a dealer and most of the time won't stock what you are looking for. E30's are dinosaurs to them. Anything that needs to be special ordered through the dealer is hit and miss even if they have a price for it. With free shipping, you know they aren't going to be quick about it either.
__________________
"I'd probably take the E30 M3 in this case just because I love that little car, and how tanky that inline 6 is." - thecj

88 M3 - LACHSSILBER/M TECH
89 M3 - ALPINEWEISS II/SCHWARZ
91 M TECHNIC TURBO - MACAOBLAU/M TECH
98 528I SPORT 5 SPEED- SCHWARZ/SCHWARZ
reelizmpro is offline   Reply With Quote
Old 10-19-2012, 07:47 AM   #8
ZM Blue Devil
Forum Sponsor
 
ZM Blue Devil's Avatar
 
Join Date: Dec 2006
Location: South Orange, NJ 07079
Posts: 13,667
Quote:
Originally Posted by reelizmpro View Post
You guys want your cake and eat it too? lol. There is always some sort of trade off when it comes to inexpensive dealers. Order your dealer only speciality parts from them if you aren't in a hurry. If you are, then perhaps you are better off paying more someplace else.
Sometimes the pricing isnt even lower.

Anthony, we had two sets of those wheels new for 2 months sitting at the shop. New from BMW(Germany). Let us know if you still want a set.
__________________

Have you visited www.gutenparts.com Lately? New site now live.
I do not know English so well that to argue ( quarrel ) with you. If you buy it's very well, if not farewell
Guten Parts + Service | Facebook | Twitter
____________________________________

Levent
levent@gutenparts.com

____________________________________
Ladies:
2002 M Roadster | 1991 318is | 1989 325i Touring
ZM Blue Devil is offline   Reply With Quote
Old 10-19-2012, 07:49 AM   #9
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Quote:
Originally Posted by ZM Blue Devil View Post
Sometimes the pricing isnt even lower.

Anthony, we had two sets of those wheels new for 2 months sitting at the shop. New from BMW(Germany). Let us know if you still want a set.
hmmm Nogaro silver? If so i may take you up on that....
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-19-2012, 07:50 AM   #10
ZM Blue Devil
Forum Sponsor
 
ZM Blue Devil's Avatar
 
Join Date: Dec 2006
Location: South Orange, NJ 07079
Posts: 13,667
Oh another thing Anthony, if you would have gotten them the caps would not have matched the wheels(different production times) we have the caps redone so they match.
__________________

Have you visited www.gutenparts.com Lately? New site now live.
I do not know English so well that to argue ( quarrel ) with you. If you buy it's very well, if not farewell
Guten Parts + Service | Facebook | Twitter
____________________________________

Levent
levent@gutenparts.com

____________________________________
Ladies:
2002 M Roadster | 1991 318is | 1989 325i Touring
ZM Blue Devil is offline   Reply With Quote
Old 10-19-2012, 07:54 AM   #11
ZM Blue Devil
Forum Sponsor
 
ZM Blue Devil's Avatar
 
Join Date: Dec 2006
Location: South Orange, NJ 07079
Posts: 13,667
Quote:
Originally Posted by audiquattrot View Post
hmmm Nogaro silver? If so i may take you up on that....
Yes Anthony, you still surprised we have parts? Figured after so many trips to diagnose and help with issues on your car you would know that.
__________________

Have you visited www.gutenparts.com Lately? New site now live.
I do not know English so well that to argue ( quarrel ) with you. If you buy it's very well, if not farewell
Guten Parts + Service | Facebook | Twitter
____________________________________

Levent
levent@gutenparts.com

____________________________________
Ladies:
2002 M Roadster | 1991 318is | 1989 325i Touring
ZM Blue Devil is offline   Reply With Quote
Old 10-19-2012, 08:00 AM   #12
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Quote:
Originally Posted by ZM Blue Devil View Post
Yes Anthony, you still surprised we have parts? Figured after so many trips to diagnose and help with issues on your car you would know that.
lol at $650/set shipped, i bet no one would've beaten that! Don't hate me <3
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-19-2012, 08:00 AM   #13
audiquattrot
R3VLimited
 
Join Date: May 2008
Location: Staten Island, NY
Posts: 2,360
Quote:
Originally Posted by ZM Blue Devil View Post
Oh another thing Anthony, if you would have gotten them the caps would not have matched the wheels(different production times) we have the caps redone so they match.
i was actually gonna run them w/o caps! good to know tho thanks!
__________________

Current:
'05 M3 Silver Grey/Imola (6-speed)
'90 325iX Sterling Silver/Black (5-speed swapped)

Past:
'01.5 1.8TQ - Brilliant Black/Nogaro Alcantara ...after 8.5yrs, *Sold* =(
'90 BMW 325i - Schwarz/Tan sport *Sold*
'89 BMW 325ix - Diamond Schwarz/Black sport *Sold*
audiquattrot is offline   Reply With Quote
Old 10-19-2012, 09:02 AM   #14
ZM Blue Devil
Forum Sponsor
 
ZM Blue Devil's Avatar
 
Join Date: Dec 2006
Location: South Orange, NJ 07079
Posts: 13,667
Quote:
Originally Posted by audiquattrot View Post
lol at $650/set shipped, i bet no one would've beaten that! Don't hate me <3
whats the savings if you dont get them? No hate at Guten, just love.
__________________

Have you visited www.gutenparts.com Lately? New site now live.
I do not know English so well that to argue ( quarrel ) with you. If you buy it's very well, if not farewell
Guten Parts + Service | Facebook | Twitter
____________________________________

Levent
levent@gutenparts.com

____________________________________
Ladies:
2002 M Roadster | 1991 318is | 1989 325i Touring
ZM Blue Devil is offline   Reply With Quote
Old 10-19-2012, 10:56 AM   #15
Kershaw
R3V OG
 
Join Date: Feb 2010
Location: MD
Posts: 8,881
Just run studs and spacers. Why spend all that when you already have 15x7 weaves?

Repaint them yourself if that's the big thing. Not a big deal, tbh. Dismount, degrease, wash, paint. Remount.
Kershaw is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 07:22 PM.


Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2004 - 2013 R3VLimited LLC