Originally posted by quasi mofo
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New Seat Shocks for Sport and Comfort Seats
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Originally posted by mr.vang View Postwhats the warranty on these?
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Originally posted by rzmoser View Post
Let me know if you have a problem and I'll see what I can do is the policy. Out of the thousands I've sold over the last four years I've never had a return or someone saying one failed, so I've never thought about a warranty. The only thing that comes up is install questions about getting them compressed to get the shocks on the seat. There isn't really much to go wrong with them, I assume they'll last as long as the originals.
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Originally posted by mr.vang View Post
I mean I would hate to install them and 6 months down the road they failed. If they would last as long as the original, 5 years warranty would be a good starting point. Let me know.
Right now, if anyone who has ever bought a set from me came to me and said one of the shocks failed I would just send them another one. I'd like to say again that that has never happened. I'm just not in a position to guarantee that I'll still be selling these in five years so I might not have any to send if something does come up. I'm just one dude, so I hope that's understandable.
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Originally posted by rzmoser View Post
I mean, I would hate that too. I've had a look at the warranty policies of the parts suppliers that sell these for $47 per shock, mainly ECS and Pelican, and there is no warranty. Once the part is installed that's it. Five years sounds like a big ask for one guy that sells them on the side.
Right now, if anyone who has ever bought a set from me came to me and said one of the shocks failed I would just send them another one. I'd like to say again that that has never happened. I'm just not in a position to guarantee that I'll still be selling these in five years so I might not have any to send if something does come up. I'm just one dude, so I hope that's understandable.
Its not big deal, I can see where you are coming from. I was just curious as I might get some if I decided to stick with the comfort seat. ECS tuning offer 1 year warranty on all their products.
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Originally posted by mr.vang View Post
Its not big deal, I can see where you are coming from. I was just curious as I might get some if I decided to stick with the comfort seat. ECS tuning offer 1 year warranty on all their products.
Really they are very simple devices and are very solid, what happens on the old ones is the seal fails after all these decades. I try to make it clear in my instructions to install them with the tube side up so the seals stay lubricated.
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Originally posted by rzmoser View Post
Ah I see now, I couldn't find anything by looking at the product page or googling for their warranty policy. A year seems reasonable to me, and if for some reason I don't have any on hand to replace a failed one, I'd send the buyer money so they'd be able to get a replacement from somewhere else.
Really they are very simple devices and are very solid, what happens on the old ones is the seal fails after all these decades. I try to make it clear in my instructions to install them with the tube side up so the seals stay lubricated.
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