OnGreenPerformance.com - Buyers Beware: Do NOT Buy from

[jvcajita]

just reading this thread then reading the ebay ad, well they edited their ad on "Last updated on 07:48:34 AM PST, Dec 22, 2009 View all revisions"

http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItemRevisionDetails&item=380168101225

The seller has revised the following item information:
Date Time Revised Information
Dec-22-09 07:48:34 PST
Shipping Terms
Description
Quantity



The seller may make revisions during the listing period. However, the seller cannot change some of the information, such as format or duration of the listing. Learn more

As a buyer, you can see the item you purchased from the Purchase history page. Learn more


So my question is when did you buy this?

Good eye dear sir. I bought it on the 21st.

Total Amount:
-$118.00 USD Fee amount:
$0.00 USD Net amount:
-$118.00 USD Date:
Dec 21, 2009 Time:
21:39:35 PST Status:
Completed
I didn't even think of that how the ad could have been edited since it is a multiple quantity post. And if you look at it closely too, the shipping terms, description, and quantity was changed. Hmmmm, for a minute there I was already admitting fault on how I may have not managed to read the description of the item. Thing is there really isn't no way to verify if they really did change out stuff to make misleading at first. But I swear to god, I did not see "...this is NOT a climate control unit..." or anything to state it was just buttons when I first saw the ad.

[stumble_t]

...rash or anything without tact because people have tendencies to react as well.

HA! LIKE THIS THREAD YOU CREATED??
The facts are you made a mistake, blamed it on someone else, and then created a thread about it in an attempt to take business away from them. You then continued to post here to rant and do some victory dance when ebay sided with you over something YOU should have taken responsibility for. The fact that you are an "internet Sales Director" makes your case even more distasteful...

this thread is full of chet

[jvcajita]

hmm.. i know jcavita from e39 forums, he's not an idiot nor a troll but i will say though that you are at fault man. you ordered the wrong item. it was pretty clear to me from the listing regarding the description and the terms and conditions for refund. simply because your business does not charge re-stocking fees doesn't mean others do not. in my experience its pretty common. having said that, this vendor did go above and beyond what i would consider unprofessional conduct. there was simply no reason for the personal attacks. i would not do business with them.

hey kish! long time no see. ur right and i've definitely admitted my fault for not reading the whole ad completely. and as i mentioned in the first post, i guess i'm also at fault for being "spoiled" with the laxed fees/penalties that vendors in forums have since i as well practice leniency with many of our customers.

What does that even mean dude?

what it means sir is to not do anything rash or anything without tact because people have tendencies to react as well.

[M-technik-3]

just reading this thread then reading the ebay ad, well they edited their ad on "Last updated on 07:48:34 AM PST, Dec 22, 2009 View all revisions"

http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItemRevisionDetails&item=380168101225

The seller has revised the following item information:
Date Time Revised Information
Dec-22-09 07:48:34 PST
Shipping Terms
Description
Quantity



The seller may make revisions during the listing period. However, the seller cannot change some of the information, such as format or duration of the listing. Learn more

As a buyer, you can see the item you purchased from the Purchase history page. Learn more


So my question is when did you buy this?

[jvcajita]

I am 99% sure I know the company as I know the car. I think. I believe their company does good stuff and sells nice parts. They are respected as a vendor. I have talked with employees via other forums and on that level I respect them.

Outside of that I don't believe the end result of this situation should have been eBay refunding money and then taking that money from the vendor. It is similar to you going to the store, buying a computer game, opening it. Realizing your computer won't run the game properly because you didn't read the specs required on the box. So you go back to Best Buy and demand your money back. The sales man won't do it. After an argument the manager has to get involved and he takes the money from the salesman paycheck and issues the return.

Thank you sir for your kind comments. We try to do right with all our customers.

As for your opinion, I totally respect it. But being that where I'm in the position I'm at, I have to stay by my grounds. I seriously didn't want all the money back. As I even said in the first post, I really don't care if I get the money back or not. I just couldn't get how a vendor would think that they can expect a customer to be willing to work with you after all the insults thrown. Let's work on that Best Buy example. What if the sales man went on and pretty much said the same things to the customer for insisting on getting the return done? Not only will he get fired, but Best Buy would lawyer up just in case the customer hits them with a lawsuit.

[george graves]

But I'm warning you ahead, don't do anything stupid. I have a lot of resources at my disposal.

What does that even mean dude?

[kishg]

hmm.. i know jcavita from e39 forums, he's not an idiot nor a troll but i will say though that you are at fault man. you ordered the wrong item. it was pretty clear to me from the listing regarding the description and the terms and conditions for refund. simply because your business does not charge re-stocking fees doesn't mean others do not. in my experience its pretty common. having said that, this vendor did go above and beyond what i would consider unprofessional conduct. there was simply no reason for the personal attacks. i would not do business with them.

[jvcajita]

BHAHHHAAHAHAHHAA

George please work your interweb majik so we can all have an even greater laugh at this morons expense.

Let us see =)...But I'm warning you ahead, don't do anything stupid. I have a lot of resources at my disposal. We're not your typical house garage based business. You guys go ahead with your name calling. It's really not making matters any better.

[dinanm3atl]

I am 99% sure I know the company as I know the car. I think. I believe their company does good stuff and sells nice parts. They are respected as a vendor. I have talked with employees via other forums and on that level I respect them.

Outside of that I don't believe the end result of this situation should have been eBay refunding money and then taking that money from the vendor. It is similar to you going to the store, buying a computer game, opening it. Realizing your computer won't run the game properly because you didn't read the specs required on the box. So you go back to Best Buy and demand your money back. The sales man won't do it. After an argument the manager has to get involved and he takes the money from the salesman paycheck and issues the return.

[stumble_t]

Internet Sales Director

BHAHHHAAHAHAHHAA

George please work your interweb majik so we can all have an even greater laugh at this morons expense.

[jvcajita]

When you say "your company" - what do you do there exactly?

Internet Sales Director

[george graves]

When you say "your company" - what do you do there exactly?

[jvcajita]

What is your company's name? Or is it just a company that you work for?

Sorry sir. I'm smarter than that. You and I know that I'm not permitted to openly bring up my company's name especially when I'm not a supporting vendor here. Since you're quick on the gun with stating how I have "half-assed my research," Why don't you do the same and do a little research before calling people names =)? I'm openly present at many other general BMW forums. Look up the touring, there's a tip.

[dblmikeusa1]

:giggle:

[george graves]

What is your company's name? Or is it just a company that you work for?