Classifieds Support Thread

[JasonC]

Does anyone owning or running r3v give a damn about this at all? Or is traffic down so much cuz the kiddies are all posting to fb that you've given up?

The site owner implemented it, so you probably want to talk to him about it.

[bradnic]

do you have a point or is that just r3v snark?

i'm honestly concerned here. r3v and the community is important to me.

[MR E30 325is]

Does anyone owning or running r3v give a damn about this at all? Or is traffic down so much cuz the kiddies are all posting to fb that you've given up?

Tell us how you really feel

[bradnic]

Does anyone owning or running r3v give a damn about this at all? Or is traffic down so much cuz the kiddies are all posting to fb that you've given up?

[bradnic]

One more thing. You say you're anonymizing communications betweeen buyer and seller. What the hell for? We already know each other's handles on r3v, and many members choose handles that don't personally identify them anyway. If I ever look at a listing here again(doubtful), I'll just look for their handle and PM them on whatever forum they're from.

Like I said, unwelcome heavy handed interference

[bradnic]

Hi Panjo (Brian)

Your note was full of info and polite. It didn't address my concerns though.
Your approach to handling offers is flawed. Seems like youre trying to be eBay+PayPal in their glory days, but you're bungling the execution.

You are in fact INTERFERING with transactions with this heavy handed design thinking of yours. Why are you involved with managing offers at all? Why are you collecting payment in unaccepted offers when your app says you you would not?

Yesterday you took my $$. I had to wait for the seller to reject my offer before I got it back. That SUCKS. It doesn't serve any purpose other than to raise anxiety. It makes buyers and sellers trust you less than they already do. WE DIDNT CHOOSE PANJO. It was forced on us. You're making a bad situation worse.

I used to love coming to r3v, partly for the build threads and advice, partly for the classifieds. There's no fun in the latter anymore, and plenty of alternatives including facebook. I have 6 listings there right now, posted across four different groups. none here.

@James Crivelone you have PM.

[panjo]

We understand that they can create a new account, there is one guy on here that probably been banned and IP banned so many times its just pathetic... Finally just gave up on him. But the issue here seems to be when we ban someone we have to contact you guys that we banned them. Although the ban hammer hasn't been used much lately.

Ah got it. If you guys are IP banning members and preventing them from creating new accounts on your forum, you shouldn't have to worry about listing threads being generated to your forum. You don't have to contact us every time you ban someone, although it would help for us to remove them from Panjo as well.

We do have a fraud prevention software integrated on Panjo.com that utilizes machine learning to better detect fraudulent/malicious behavior with every day that passes.

I just had tried making an offer on a Panjo listing. No response form the seller until I PM'D him through r3v. now Panjo tells me I have to wait 2-3 days to see my money back.

Why the heck am I forced to pay BEFORE an offer is accepted?? Panjo site said I would not be charged until the offer was accepted. So I don't get it. I most certainly Do NOT trust it.

I will NOT be buying or selling in Panjo. Period.

Sorry to throw you off! We are currently in the middle of a transition into binding offers to help streamline payment collection for sellers, while providing you with more communication tools to help you agree on a price before committing.

Today, we released the ability to privately email a seller for items you're interested in. For security, both you and the seller's emails are masked so your private information will not be displayed.

For clarity, when you make an offer, you are now committing to pay the amount you've offered and are reserving the item. Subsequently, we send an email to notify the seller every time they make a sale, receive an offer, or receive a notification for their listing.

Your offer amount is temporarily held as we wait for the seller to respond with their preferred method of payment. If they decide they can no longer fulfill the transaction, the hold on your payment is lifted. Though we reference 2-3 business days, it usually lifts and is removed from your bank/PayPal statement almost immediately.

If you have any suggestions or additional feedback for what we should do to bring you a better marketplace experience, please feel free to reach out to me directly at brian.lee@panjo.com or give us a call. We're all ears!

- Brian

[bradnic]

I just had tried making an offer on a Panjo listing. No response form the seller until I PM'D him through r3v. now Panjo tells me I have to wait 2-3 days to see my money back.

Why the heck am I forced to pay BEFORE an offer is accepted?? Panjo site said I would not be charged until the offer was accepted. So I don't get it. I most certainly Do NOT trust it.

I will NOT be buying or selling in Panjo. Period.

[JasonC]

In order for a seller to generate a listing thread to your forum, they have to connect their Panjo account with a r3vlimited account in 'good standing' (an account that has met your minimum forum criteria to post).

On our end, we can track and ban associated IP addresses to a user's account on Panjo.com as well do our best to moderate and spot check new listings through our listing moderation queue. However, we wouldn't be able to prevent them from separately creating a new forum account on your site and posting to your forum.

If you have ideas for how we can smoothen out this process for you going forward, you can reach me directly at brian.lee@panjo.com.

- Brian

We understand that they can create a new account, there is one guy on here that probably been banned and IP banned so many times its just pathetic... Finally just gave up on him. But the issue here seems to be when we ban someone we have to contact you guys that we banned them. Although the ban hammer hasn't been used much lately.

[panjo]

I hope this does not have to be the process going forward.

In order for a seller to generate a listing thread to your forum, they have to connect their Panjo account with a r3vlimited account in 'good standing' (an account that has met your minimum forum criteria to post).

On our end, we can track and ban associated IP addresses to a user's account on Panjo.com as well do our best to moderate and spot check new listings through our listing moderation queue. However, we wouldn't be able to prevent them from separately creating a new forum account on your site and posting to your forum.

If you have ideas for how we can smoothen out this process for you going forward, you can reach me directly at brian.lee@panjo.com.

- Brian

[agent]

PM us their seller username. We'll ban them on Panjo as well as any associated IP addresses we have on file for that user.

I hope this does not have to be the process going forward.

[JasonC]

PM sent.

[panjo]

Panjo, a member was banned here the other day. Today he posted up For Sale listings using Panjo. I just deleted his whole profile to see if that would stop it. Is there any way to stop future banned members from posting listings on here?

Jason, PM us their seller username. We'll ban them on Panjo as well as any associated IP addresses we have on file for that user.

[JasonC]

Panjo, a member was banned here the other day. Today he posted up For Sale listings using Panjo. I just deleted his whole profile to see if that would stop it. Is there any way to stop future banned members from posting listings on here?

[panjo]

i listed my part out on Panjo, but it didnt create a thread here in the classifieds section. Is that supposed to be the case??

After creating your listing, you have to select the forum category where you would like your thread to be generated. You can follow our quick FAQ guide!

- Brian at Panjo