Classifieds Support Thread

[quanaman]

i listed my part out on Panjo, but it didnt create a thread here in the classifieds section. Is that supposed to be the case??

[panjo]

So I just encountered my first major issue using panjo. I came on r3v today, -'d realized panjo has marked one of my FS threads that I haven't updated in a week or two as 'sold'. Aparantly someone sent me a payment (1/4 of my asking price for what I was selling) through panjo without discussing anything or communicating with me at all, so I had no way of knowing that any transaction took place, until I happened to look through my panjo profile this morning (totally by chance). Ive never felt comforatable with this panjo service being incorporated into our forums, and I've never had any intention of actually selling anything, or atleast receiving payment through panjo. I've always considered it as something we must work around as sellers, and have never experienced a legitimate issue with it until this.
I view this as a major issue, as my ad has been marked as sold, and some random guy has his money tied up in the panjo add linked to my for sale thread without me knowing at all.
I understand and realize that creating more security for the marketplace on r3v is necessary, and I agree in that panjo helps the progression of this necessity. I am also 100% convinced that we, as users, should contribute in some way to this sites upkeep, as many people get truly valuable services from r3v- weather it be the archives of information, or the ability to advertise in a huge classified ad community.
This issue however, is representative of a step in the wrong direction. It was clearly caused by me not paying attention to my panjo account, but regardless, I'm sure many other people use the FS sections in the 'traditional manner' (simply posting ads and paying/recieving payment through PayPal), in which case this issue is liable to happen pretty often. I'm not really sure where I'm going with this as I don't have a legitimate solution- other than suggesting that panjo should not enable people to pay us without having legitimate communication between both parties. While an eBay-esque marketplace is more secure, safer, etc, many if not the majority of users on r3v do not operate like an eBay vendor.

Thanks for bringing this to our attention! I looked into this transaction for you and do see that you created and advertised your listing for $1 on Panjo, but in the descriptions, noted that you were expecting $300 for the skirts and door panels and/or $120 for the valence.

listing.jpg

Though we don't require our veteran forum members to process payment with us, we do ask that you keep the quality of the listings high in the marketplace by setting a price that accurately reflects your asking price. Aside from posting them to r3vlimited, we often run Google shopping ads, Facebook ads, and email promotions to targeted audiences in order to increase your chances of making a sale.

With regards to this transaction, on January 6th, 2017, a buyer entered payment information for a $100 offer. Panjo confirmed and authorized the payment with their bank. Subsequently, an email was sent to the email associated with your Panjo account letting you know about the pending offer payment and asking you whether you'd like to accept the pending offer for the valence, counter the offer, or decline & relist the item. Completely up to you!

email.jpg

I deeply apologize as it seems you might have missed this email or it were filtered by a spam folder that resulted in this horrible experience.

For clarity, we recently implemented binding offers from buyers to ensure seamless payment collection for sellers. We apologize if there has been any confusion during this transitionary period.

Moving forward, if you have multiple items for sale, we always recommend splitting them up into individual listings. This increases visibility of each of your items and prevents any confusion when you are selling your item(s). Alternatively, you can increase the quantity of your listing(s) based off the number of items you have for sale so that your listing isn't taken down after one sale. Buyers will be able to send you custom offers for each item using the 'Make an Offer' button.

As an active seller myself, I completely understand that this sounds like an extra step in your traditional selling process, but the extra few minutes that is taken to separate listings, set accurate listing titles/asking prices, and listing great items really make a huge difference in how well Panjo and Google are able to index your listings in search results and help you make a sale.

Hope this clears up any confusion! As always, we're always looking for feedback to how we can bring your community an even better marketplace experience. You can always reach us at support@panjo.com or visit our support forum at community.panjo.com.

[ThatOneEuroE30]

How can he send partial payment and it considered sold

[RampageRR]

both of you should delete those posts asap ;-)

I just cleared out some of that convo :)

You can modify your post to remove my quote if you want so it's out of here.

[djjerme]

..wait, he was able to send PARTIAL payment and close the ad? That ain't right..

[NotJesus]

So I just encountered my first major issue using panjo. I came on r3v today, -'d realized panjo has marked one of my FS threads that I haven't updated in a week or two as 'sold'. Aparantly someone sent me a payment (1/4 of my asking price for what I was selling) through panjo without discussing anything or communicating with me at all, so I had no way of knowing that any transaction took place, until I happened to look through my panjo profile this morning (totally by chance). Ive never felt comforatable with this panjo service being incorporated into our forums, and I've never had any intention of actually selling anything, or atleast receiving payment through panjo. I've always considered it as something we must work around as sellers, and have never experienced a legitimate issue with it until this.
I view this as a major issue, as my ad has been marked as sold, and some random guy has his money tied up in the panjo add linked to my for sale thread without me knowing at all.
I understand and realize that creating more security for the marketplace on r3v is necessary, and I agree in that panjo helps the progression of this necessity. I am also 100% convinced that we, as users, should contribute in some way to this sites upkeep, as many people get truly valuable services from r3v- weather it be the archives of information, or the ability to advertise in a huge classified ad community.
This issue however, is representative of a step in the wrong direction. It was clearly caused by me not paying attention to my panjo account, but regardless, I'm sure many other people use the FS sections in the 'traditional manner' (simply posting ads and paying/recieving payment through PayPal), in which case this issue is liable to happen pretty often. I'm not really sure where I'm going with this as I don't have a legitimate solution- other than suggesting that panjo should not enable people to pay us without having legitimate communication between both parties. While an eBay-esque marketplace is more secure, safer, etc, many if not the majority of users on r3v do not operate like an eBay vendor.

[RampageRR]

Classifieds Support Thread

I have not had that happen. Ive done close to a dozen listings

Are you using Android maybe? I just tried on an iPhone and it goes to Panjo. Maybe it's different for Android - if so, I'll grab my kid's Kindle Fire and try it through there.

[ThatOneEuroE30]

Damn, I was hoping that would work. I just tried and it goes straight to opening a browser window for Panjo. Yay me?

I have not had that happen. Ive done close to a dozen listings

[RampageRR]

Use tapatalk it by passes panjo.

Damn, I was hoping that would work. I just tried and it goes straight to opening a browser window for Panjo. Yay me?

[ThatOneEuroE30]

Use tapatalk it by passes panjo.

[RampageRR]

I posted two new sale threads yesterday. After selecting the New Thread button here, I made a simple Panjo listing with a few words in the description including a note that I do not accept Panjo payments. Once shared to R3V, I went back and edited the threads, adding my own images and descriptions, and removed the automatically inserted Panjo stuff from them.

Yeah it adds a couple of steps, but I had no issues making my threads look relatively "normal."

Odd, I created a Panjo for sale thread earlier last week in the same fashion - once it was completed, I told it to post here on r3v in the parts for sale forum and on bf.c (as a test). It posted to the other forum but never showed up on r3v. I even contacted their support, who told me my account must be suspended for that to happen. Obviously that's not the case.

Anyone have any clue as to why my threads won't show up here? I have now created 3 separate Panjo listings to get it through, and not a single one has ever created a r3v for sale post for me. It works on other forums though.

Not very useful if I can't actually sell items using it. Ugh.

[agent]

I posted two new sale threads yesterday. After selecting the New Thread button here, I made a simple Panjo listing with a few words in the description including a note that I do not accept Panjo payments. Once shared to R3V, I went back and edited the threads, adding my own images and descriptions, and removed the automatically inserted Panjo stuff from them.

Yeah it adds a couple of steps, but I had no issues making my threads look relatively "normal."

[Sh3rpak!ng]

James,

Any post I try to post for sale it will be posted on Panjo r3vlimited (website of Panjo) and it will not post on the original forum/section really not sure if this is wrong or suppose to do that. few months I posted and I was able to get the post on the parts for sale section. not anymore.

Thanks

+1 I have been frustrated over the past several days with the same issue. Kinda confused as to how I go about actually getting the thread posted on the site I want short of copying the code from panjo and pasting it into r3v

[Mushi]

James,

Any post I try to post for sale it will be posted on Panjo r3vlimited (website of Panjo) and it will not post on the original forum/section really not sure if this is wrong or suppose to do that. few months I posted and I was able to get the post on the parts for sale section. not anymore.

Thanks

[supkev]

I know this is off topic but I confused... every time I try to post in the classifieds I get redirected to panjo... SUCKS WTF. Is this how it works now or am I doing something wrong?

Thanks

Idk I haven't listed anything for sale since it transitioned to that. It's pretty straight forward. Maybe it has changed.


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