So the e91's driver side mirror has a mind of its own, with the auto fold function causing the mirror to fold forward whenever I press the unlock button. I used to be able to pop it back into the right sequence, but alas, the random fix gods have forsaken me.
A check engine light came on and I suspected a sensor was the culprit so I bdecided to bring it to the dealer to have the code checked and to look at the mirror. The following interaction occurred (cue law and order music)
Service rep calls me after a few hours.
SR: ok we checked the codes and you need a new sensor. Also, your driver mirror isn't fixable. You need an entire new mirror.
Me: how much does that cost?
SR: after parts and labour about $1000.00
Me: that's ridiculous. I'll just buy a used one or aftermarket
SR: aftermarket? Are you sure?
Me: yes. Do not order that mirror.
SR: ok.
I attend the dealership to pick up the car.
SR: so, I guess I can go ahead and order that mirror for you now
Me: no. I told you already. I am not buying that. I have already ordered some aftermarket ones
SR: *scoffs* aftermarket? Like off eBay?
Me: no, like AC Schnitzers.
SR: what's that?
Me: never mind.
SR: ok, well what date will I book you to install the aaaceee shnouzers?
Me: no, I don't want you to install them. I can do that.
SR: it's probably best if we do it.
Me: no.
SRoookay
3 weeks later (yesterday) I get a call-
Different service rep this time
SR: hi this is **** calling from BMW
Me: ok
SR: just calling to let you know that the mirrors you wanted are in and we are wondering when you can come in to pay for them?
Me: I didn't order any mirrors.
SR: yes you did sir, it says here on your file
Me: no. I did not. I'm not paying for them.
SR: well...sorry sir. It says here you ordered them.
Me: I'm not paying for them and furthermore that SR that I was dealing with was really trying to push them on me. Talk to him about it. I'm not paying.
SR: ok. Yes. No worries.
Me: thank you
SR: did you buy mirrors elsewhere?
Me: yes, I bought some online
SR: very good, when can I book you in to have them installed?
Me:..................
I hope the length of this post properly conveys my absolute disdain for the service. Never again.
A check engine light came on and I suspected a sensor was the culprit so I bdecided to bring it to the dealer to have the code checked and to look at the mirror. The following interaction occurred (cue law and order music)
Service rep calls me after a few hours.
SR: ok we checked the codes and you need a new sensor. Also, your driver mirror isn't fixable. You need an entire new mirror.
Me: how much does that cost?
SR: after parts and labour about $1000.00
Me: that's ridiculous. I'll just buy a used one or aftermarket
SR: aftermarket? Are you sure?
Me: yes. Do not order that mirror.
SR: ok.
I attend the dealership to pick up the car.
SR: so, I guess I can go ahead and order that mirror for you now
Me: no. I told you already. I am not buying that. I have already ordered some aftermarket ones
SR: *scoffs* aftermarket? Like off eBay?
Me: no, like AC Schnitzers.
SR: what's that?
Me: never mind.
SR: ok, well what date will I book you to install the aaaceee shnouzers?
Me: no, I don't want you to install them. I can do that.
SR: it's probably best if we do it.
Me: no.
SRoookay
3 weeks later (yesterday) I get a call-
Different service rep this time
SR: hi this is **** calling from BMW
Me: ok
SR: just calling to let you know that the mirrors you wanted are in and we are wondering when you can come in to pay for them?
Me: I didn't order any mirrors.
SR: yes you did sir, it says here on your file
Me: no. I did not. I'm not paying for them.
SR: well...sorry sir. It says here you ordered them.
Me: I'm not paying for them and furthermore that SR that I was dealing with was really trying to push them on me. Talk to him about it. I'm not paying.
SR: ok. Yes. No worries.
Me: thank you
SR: did you buy mirrors elsewhere?
Me: yes, I bought some online
SR: very good, when can I book you in to have them installed?
Me:..................
I hope the length of this post properly conveys my absolute disdain for the service. Never again.
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