Hi Rob
If you read carefully what's going on in this forum, you'll see that I have disclosed openly even the smallest glitch on every product I have. I saw no problem letting people who bought the sidemounts, know that a serie of holes was not machined properly (SAE drill bit for a metric hole). I also made no shame of disclosing a problem I had on the first "official" batch of e30 kits because of a difference of design between SKF and FAG bearings. And I think that this "up frontness" has been appreciated. All unfit parts were modified and exchanged at zero cost for the client. If I have to take a blame for a bad design, I will take it and will fix it to the customer's satisfaction.
Therefore, don't be shy to disclose what ever "secret" you know if it is related to a Massive product. It will not be a sensitive situation as I am ready to take the blame, if a blame must be taken. It's usually not so much the content, but how the info is passed that makes frictions.
Cheers
Lee
If you read carefully what's going on in this forum, you'll see that I have disclosed openly even the smallest glitch on every product I have. I saw no problem letting people who bought the sidemounts, know that a serie of holes was not machined properly (SAE drill bit for a metric hole). I also made no shame of disclosing a problem I had on the first "official" batch of e30 kits because of a difference of design between SKF and FAG bearings. And I think that this "up frontness" has been appreciated. All unfit parts were modified and exchanged at zero cost for the client. If I have to take a blame for a bad design, I will take it and will fix it to the customer's satisfaction.
Therefore, don't be shy to disclose what ever "secret" you know if it is related to a Massive product. It will not be a sensitive situation as I am ready to take the blame, if a blame must be taken. It's usually not so much the content, but how the info is passed that makes frictions.
Cheers
Lee
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