High Flow Fuel Systems

[bangn]

not all ecommerce shops are the same software, they might have to enter them in manualy. You're still a prat

[SkiFree]

At the end of the day, everybody ended up with a favorable outcome.

As a shareholder of paypal, i did not see this outcome as favorable.

[chadthestampede]

Doesn't USPS tracking take like 24 hrs to show up? Hard to not side with the seller on this as you waited less than a day before filing a dispute. I'm surprised Paypal didn't tell you to wait.

Sounds like you got a free part though, congrats.

[agent]

you impatient waffleswaffleswaffleswaffles. stop your waffleswaffleswaffleswafflesing bitching. Do you not realise they may have other orders to fill. Everytime I have ordered something online from the US to AUS its taken almost a month from order to my door. I waited 2 months for my last pelican order. Welcome to online ordering. I would of told you to waffleswaffleswaffleswaffles off too.

18hrs.. what a joke.

I bet Pelican has your orders in their system by the next day (if not immediately) AND you're able to reach someone there by phone during business hours. If I didn't live on the same continent as the vendors I buy from I'd expect similar delays. Kcuf off.

[bangn]

you impatient waffleswaffleswaffleswaffles. stop your waffleswaffleswaffleswafflesing bitching. Do you not realise they may have other orders to fill. Everytime I have ordered something online from the US to AUS its taken almost a month from order to my door. I waited 2 months for my last pelican order. Welcome to online ordering. I would of told you to waffleswaffleswaffleswaffles off too.

18hrs.. what a joke.

[Jean]

Wow, you have no patience do you?

[Kozworth]

it was a little soon to dispute but I feel that the sellers comment towards your posting was very unprofessional. Sounds like a 13 year old forum lurker got a hold of the company email.

[agent]

It hasn't yet. It's scheduled to arrive Saturday, but since it's coming to my office that means I'll get it Monday - which is four days later than I need(ed) it.

[ethirtydavid]

wow
wait, so what day did it arrive?

[agent]

As it turns out, the part was indeed shipped after I filed my dispute. So this afternoon the seller posted comments accusing me of trying to get the part for free, taking money out of the pockets of hard-working Americans, and escalated the dispute to a claim. Because of that, I was unable to comment any further. So I called PayPal and spoke to an extremely pleasant and helpful lady (who agreed the seller's comments and tactics were a bit silly).

I explained that getting one over on the seller was absolutely not my intent, and that I would gladly eat the purchase price for the opportunity to never do business with them again. Anyway she agreed with me, refunded both me and the seller the full purchase price, and thanked me for being a loyal customer. At the end of the day, everybody ended up with a favorable outcome.

[agent]

I have it; I'm putting it in after work.

[RobertK]

What happened with that Walbro you bought?

[agent]

...your response is pretty aggressive...

Agreed, though it appears my suspicions were not unfounded.

Buying time sensitive parts online is not the way to go if you DEPEND on it in a short time frame and have no back up transportation...

Also agreed. It's a time-sensitive repair because the car needs to be driven to a shop for other work I have scheduled on it later this week. Fortunately it's not my DD.

[fronton]

I gave them more than 18 hours, which should be plenty of time for an e-commerce site to process an order. When there was still no record of it on their site, I filed.

Is more than 18 hours like 19 hours? I thought you placed the order at night and filed the next day, so most of those 18.26+/- hours they weren't even open. I'm not saying they are not at fault, just that your response is pretty aggressive. Buying time sensitive parts online is not the way to go if you DEPEND on it in a short time frame and have no back up transportation but I agree that any business needs to do what they say they will do and mailing first class if you paid for priority is bogus.

[agent]

He backed out before something shady happened, and something shady happened

Exactly.