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::ESM Wheels:: Introducing Our New Wheel Design! CAN ANYONE SAY CLASSIC 80's DTM;)
They've arrived! So excited to get these, now I have to get some tires. Might be a week or two. I am very impressed with the packing and quality of the wheels. ESM has done an excellent job.
I do need to report that ESM wheels is not on top of their game with customer service. Once I received these wheels I discovered that I needed 8 allen screws to attach the wheel caps. 2 per wheel. I only received 4. I called ESM and spoke with ARY. He acted a little put out like it couldn't happen. He did agree to send me the 4 missing screws if I emailed him. So I emailed ESM on Feb. 3 and still have not received them. I sent another email on February 27 to remind them that I had still not received them. I got a response email that they had been shipped. Well I still have not received them.
I guess I will have to go and get these screws myself at a hardware store. I know it's a small thing, but it is annoying when you pay for something and your integrity is questioned. Then you never receive all of what you paid for. The wheels are beautiful buy I think ESM is missing the mark.
New screws are being shipped out today.
Will include some extras in case you lose some.
Thanks,
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