europeanplates

[europeanplates]

This is soooo true. Anyone trying to run a business will agree. Trying to keep orders straight in Pm's on multiple boards is a nightmare. Use email or contact pages on the website.
Youll get far better service and in a more timely manner

Blunt well said. Pm's where real bad for us as we do not always check them daily...

Hey Boostit, email me with some details and we will get you some decals if they where missing. I have no clue who you are by user name?

Thanks guys!!!

[SoCal323i]

Absolutely the worst I’ve ever dealt with.
In 2006 I bought a plate and some stickers. After a month I started sending him emails asking about my order which were ignored. I finally filed a PayPal claim and then he finally responded. I got the “gee, your order and emails were lost” story. After filing the claim my order was magically found and I eventually did get my order.

I must have a short memory because I placed another order last month and the exact same thing happened except this time I just went for a refund.

I’ll be trying these guys next time:

http://www.customeuropeanplates.com/eec-german-license-plate-p-1.html

[europeanplates]

That is interesting as there are Pm's from you and you bring up an order from 4 years ago. It would be nice if I had your order number? Also I would be carefull who you recommend as I have a stack of complaints to the linked company; there name is so close I get there hate mail. I like they way they added custom and use all the same keywords, product names and even images.

I am not running the company of old so let's get this sorted out.

Thanks,

Tyler

[europeanplates]

Absolutely the worst I’ve ever dealt with.
In 2006 I bought a plate and some stickers. After a month I started sending him emails asking about my order which were ignored. I finally filed a PayPal claim and then he finally responded. I got the “gee, your order and emails were lost” story. After filing the claim my order was magically found and I eventually did get my order.

I must have a short memory because I placed another order last month and the exact same thing happened except this time I just went for a refund.

I’ll be trying these guys next time:
http://www.customeuropeanplates.com/...plate-p-1.html

SoCal323i,

Sent you a PM. Your order was refunded as it did not process in our system. The refund was issued the next day after you filed it and was the only contact from you. It appears this is exactly what happened last time so you may want to check your paypal as there may be an issue. Paypal really does suck, luckily we use them for only a small percetage of orders.

Thanks,

Tyler

[abefroman]

europeanplates

Got my poster and its awesome. Fast shipping and great quality. Thanks

My bad there is a thread started for this....poster still kicks ass

[5Toes]

I won my plate at the picnic, and Tyler was more than happy to let me exchange it for one I really wanted. Great guy, GREAT product!

[Sharino]

anybody else have problems with this company? What a joke! Ordered 2 plates, one was perfect and the other came with an obvious typo, can even verify it was there mistake by the order confirmation. Mistook a 'T' for an 'I'. Took a picture of the plate and emailed it to them along with the order confirmation. Did not hear back from them, sent numerous other emails. What a bunch of clowns, oh well, just thought I would let everybody know.

[europeanplates]

anybody else have problems with this company? What a joke! Ordered 2 plates, one was perfect and the other came with an obvious typo, can even verify it was there mistake by the order confirmation. Mistook a 'T' for an 'I'. Took a picture of the plate and emailed it to them along with the order confirmation. Did not hear back from them, sent numerous other emails. What a bunch of clowns, oh well, just thought I would let everybody know.

Please contact me about this tyler@europeanplates.com As you mentioned simple mistake. Lets take care of it so you can have two perfect plates and not just one!!

Thank you,

Tyler

[lbreevesii]

Big up for euro plates. I had a minor issue with the plate I ordered and they fixed me right up. I won't hesitate to do biz with them again.

[Aptyp]

Ordered my plate on their site over two weeks ago, payed the extra $10 to get it sooner AND HAVEN'T HEARD ANYTHING since... Calling sent me to their site. Live chat is NEVER on. Contacting only resulted in a generic auto-reply, that gave me no information at all.

Even if my plate shows up at some point, I've wasted $10 that I'd like the refund on and customer service is non-existant. I see a lot of people have this problem and Tyler plays catch up, when he sees this, so I'm not very worried about him coming through. But I am just a little disappointed at this time.

[europeanplates]

Ordered my plate on their site over two weeks ago, payed the extra $10 to get it sooner AND HAVEN'T HEARD ANYTHING since... Calling sent me to their site. Live chat is NEVER on. Contacting only resulted in a generic auto-reply, that gave me no information at all.

Even if my plate shows up at some point, I've wasted $10 that I'd like the refund on and customer service is non-existant. I see a lot of people have this problem and Tyler plays catch up, when he sees this, so I'm not very worried about him coming through. But I am just a little disappointed at this time.

No clue who you are! Guys I am happy to help on orders but leave a last name or order number. If we did not meet a quick ship option it will be refunded!

Thanks,

Tyler

[Aptyp]

The plate, that supposed to say "Aptyp"?

Order # 100007334
Date 9/29/11
Ship to ME
Status Processing
Total $45.19

[europeanplates]

Thank you for the info. I will make sure the order is sent out ASAP and will get the quick ship fee refunded.

Tyler

[Sharino]

Please contact me about this tyler@europeanplates.com As you mentioned simple mistake. Lets take care of it so you can have two perfect plates and not just one!!

Thank you,

Tyler

Just wanted to let everybody know that Tyler made good and sent me out the correct plate!

Thanks!

[europeanplates]

Thanks,

I do not frequent the forums as much as I sold one of the my BMW's. If anyone has any questions my email is tyler@europeanplates.com

Thanks,

Tyler