experience with DHL/deutsche post

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  • viali8
    Mod Crazy
    • Nov 2005
    • 673

    #1

    experience with DHL/deutsche post

    Has anyone had any experience receiving wheels being shipped from Germany via DHL/Deutsche Post? I purchased a set of wheels in November and received the first package(two wheels) two weeks after the purchase. I had yet to receive the other two wheels. The wheels were shipped in two different packages with two different tracking numbers. Is it common for the packages to arrive staggered like this? This is my first time having something shipped from Germany. I have a feeling that DHL might of lost the package and now i am screwed. Any thoughts? thanks
  • N2MYE30
    R3V Elite
    • Oct 2007
    • 5536

    #2
    Well when I got some euroweaves from germany they came staggered by one day. Unfortunatly they sent me the 41 offset rather than the 25.:curse: Contact the seller...hopfully they speak english.

    COTM

    Comment

    • kommissar
      E30 Addict
      • Dec 2005
      • 402

      #3
      I mailed some letters from Germany to the US with DHL and it took 3 weeks. That's quite long, considering the letters I received from friends back in the US got to Germany in about a week.

      You didn't opt for insurance on those wheels? Come on man... what were you thinking?

      Comment

      • Firestorm
        Mod Crazy
        • Jul 2004
        • 795

        #4
        I had a large package shipped from the states using DHL to here a while ago. Only took about a week and all was good.

        Lsx/t56 Swap progress |----------| .0000000005% - Well below poverty line.
        Getting purists panties in a knot since 2007. ;)
        E30 count = 6! :shock:

        Comment

        • Apex381
          Mod Crazy
          • Mar 2004
          • 740

          #5
          I bought a steering wheel out of germany and DP lost it. Thank goodness I had a good seller and he gave me a full refund. I will not buy out of germany anymore....
          1987 325is - sold
          2001 330i - New DD

          Comment

          • N2MYE30
            R3V Elite
            • Oct 2007
            • 5536

            #6
            Yup, hope he got insurance. I got paid back, plus some.

            COTM

            Comment

            • george graves
              I waste 90% of my day here and all I got was this stupid title
              • Oct 2003
              • 19986

              #7
              I ordered m30 motors mounts from Germany - they never showed. DHL couldn't even begin to track it. It go lost in the transition from german post to DHL.

              DHL has very nice customer service. Not like FedEx - they make you feel like it is all your fault.
              Originally posted by Matt-B
              hey does anyone know anyone who gets upset and makes electronics?

              Comment

              • atomic
                R3V Elite
                • Jun 2007
                • 5691

                #8
                I have had nothing but bad experience from DHL but only in shipping things here in the USA. I have never had anything shipping through them from overseas .... YET

                Comment

                • xLibelle
                  R3VLimited
                  • Aug 2004
                  • 2673

                  #9
                  no comment on the obscure delivery.
                  ive heard international shipments can be a pain if you dont have the paperwork in order.
                  I shipped Jordan's rear mtechII bumper via DHL and it was in perfect condition ahead of schedule, but thats domestic.

                  On another note, i had medical equipment delivered next day and they kinda fucked me over by not having delivered how they were required to (i had to pick it up that next night because they made excuses why he couldnt leave it, etc.)

                  Ive experienced ups and downs

                  Comment

                  • europeanplates
                    Forum Sponsor
                    • Jun 2005
                    • 1607

                    #10
                    I ship from Germany every week. As long as it has passed into DHL's hands you will be okay. Have them track it. If not then it is pain and you need to stay on them as they have to do the lag work with DuetschPost. I know use a freight company on all items. Between UPS/DHL and FEDEX I could have flown there a few times with all there mistakes.

                    Tyler


                    http://www.europeanplates.com Build and Preview plates
                    R3V Discount Code = R3V2012

                    Comment

                    • AC Nico
                      No R3VLimiter
                      • Nov 2003
                      • 3619

                      #11
                      Originally posted by viali8
                      Has anyone had any experience receiving wheels being shipped from Germany via DHL/Deutsche Post? I purchased a set of wheels in November and received the first package(two wheels) two weeks after the purchase. I had yet to receive the other two wheels. The wheels were shipped in two different packages with two different tracking numbers. Is it common for the packages to arrive staggered like this? This is my first time having something shipped from Germany. I have a feeling that DHL might of lost the package and now i am screwed. Any thoughts? thanks
                      i ship all my parts/rims with DHL (except the ones which are bigger than 7,5x16) and sometimes you have luck that everything works perfect and sometimes its whole shit. i ship everything insured so it is no problem to refund but it sucks also.

                      one example:

                      i shipped 3 packages to one guy in Australia. One is arrived (DHL told me) but the acceptor said he received nothing, the other 2 ones are lost.


                      The lost rate is about 10% at DHL from my own experience.

                      ----

                      I'd start in inquiry in your situation or better the seller should start one. He has to call DHL and it is very easy. I think you can't do that because you are not the sender.
                      *** For sale: euro stuff, BBS steering wheels, smoked tail lights, bunch of rare wheels (5x120 and 4x100) ***

                      [/color]

                      Comment

                      • george graves
                        I waste 90% of my day here and all I got was this stupid title
                        • Oct 2003
                        • 19986

                        #12
                        Originally posted by AC Nico
                        i ship all my parts/rims with DHL
                        =-=-=
                        i ship everything insured so it is no problem to refund but it sucks also.
                        =-=-=-=-
                        The lost rate is about 10% at DHL from my own experience.
                        ----
                        Good to know - good post. and on the 10% - do you get money back?
                        Originally posted by Matt-B
                        hey does anyone know anyone who gets upset and makes electronics?

                        Comment

                        • AC Nico
                          No R3VLimiter
                          • Nov 2003
                          • 3619

                          #13
                          Originally posted by george graves
                          Good to know - good post. and on the 10% - do you get money back?
                          yes without any problems.
                          *** For sale: euro stuff, BBS steering wheels, smoked tail lights, bunch of rare wheels (5x120 and 4x100) ***

                          [/color]

                          Comment

                          • viali8
                            Mod Crazy
                            • Nov 2005
                            • 673

                            #14
                            thanks for the info.

                            Comment

                            • AC Nico
                              No R3VLimiter
                              • Nov 2003
                              • 3619

                              #15
                              if you have any questions let me know or send me a pm.
                              *** For sale: euro stuff, BBS steering wheels, smoked tail lights, bunch of rare wheels (5x120 and 4x100) ***

                              [/color]

                              Comment

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