I cant say enough about how cheerful and glad to have my business this place was. :down:
To start, I called this dealership for a few odd parts. Some washers and bitch clips. Seemingly not a big deal. I get on the transfered to Mr. Fun himself. I said,
me: "Hi, I have an inquiry as to some parts you might have".
mr.fun: "Ok.....(long pause)"
me: "I have the part numbers"
mr.fun: "Ok..... (long pause)"
me: "Are you ready"
mr.fun: "Ya"
me: "25xxxxxxxx, and 25xxxxxxxx"
mr.fun: "Yeah"
me: "Yeah, what?"
mr.fun: "Yeah, we stock em."
I hang up. I was pretty put off by this prick, but as soon as I arrived at the dealership, It was evident what a group of happy campers these people were. I go to the parts window, where I sat for a minute before the receptionist decided to stop playing solitare, and page what I believe to be Mr. Fun himself. He arrives from his dark cave. I say Im here for some parts, and he stares at me for about 20 seconds. It was like the phone convo all over again. They give me the parts, I give them my Credit Card, they cut me a reciept, and I was the only one that said, "Hey, thanks, etc..."
I didnt even mention anything about how put off I was, but my girlfriend lets lose about how abrasive these people really were. I find it tough to believe that these people lead such sad existence when they deal daily with some of the most incredible cars on the market.
In short, I dont think I would ever buy a new car, much less any part there ever. Why make such an investment and run the risk of being dealt such a poor customer service hand.
Granted the $7.00 I spent on hardware was probably the least of their worries, if they cant get that right, why would I or anyone else want to buy a car there?
To start, I called this dealership for a few odd parts. Some washers and bitch clips. Seemingly not a big deal. I get on the transfered to Mr. Fun himself. I said,
me: "Hi, I have an inquiry as to some parts you might have".
mr.fun: "Ok.....(long pause)"
me: "I have the part numbers"
mr.fun: "Ok..... (long pause)"
me: "Are you ready"
mr.fun: "Ya"
me: "25xxxxxxxx, and 25xxxxxxxx"
mr.fun: "Yeah"
me: "Yeah, what?"
mr.fun: "Yeah, we stock em."
I hang up. I was pretty put off by this prick, but as soon as I arrived at the dealership, It was evident what a group of happy campers these people were. I go to the parts window, where I sat for a minute before the receptionist decided to stop playing solitare, and page what I believe to be Mr. Fun himself. He arrives from his dark cave. I say Im here for some parts, and he stares at me for about 20 seconds. It was like the phone convo all over again. They give me the parts, I give them my Credit Card, they cut me a reciept, and I was the only one that said, "Hey, thanks, etc..."
I didnt even mention anything about how put off I was, but my girlfriend lets lose about how abrasive these people really were. I find it tough to believe that these people lead such sad existence when they deal daily with some of the most incredible cars on the market.
In short, I dont think I would ever buy a new car, much less any part there ever. Why make such an investment and run the risk of being dealt such a poor customer service hand.
Granted the $7.00 I spent on hardware was probably the least of their worries, if they cant get that right, why would I or anyone else want to buy a car there?
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