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    [Rant]

    i have had a chase bank account for around 2 years and i have had my first problem. i lost my wallet, so i called them to get a new one mailed to me, found out it is at my aunts address who lives far away as hell. i opened the account with her before i was 18. so i get the card, and decide to go to the bank to get my address changed so if something like this happens again i dont have to go through my aunt. so i change the address and two weeks later some checks from chase arrive in the mail. so i use them to write three checks for various bills. then last night i get a note in the mail saying i owe fifty dollars for an insufficient fund fee. which is bullshit, cause i know that there is far more than enough money in that account to pay for the checks.

    so i call the helpline, get some women from in india i guess, and after telling her that i understand how a checking account works, and how a debit card and checks are different i get pissed and decide i will just go to the branch. so i tell her this, she says "have a good day, go to hell motherfucker" and then she hangs up.

    i hate talking with stupid people on the phone! and i hate having problems with something that i thought was problem-free.

    URGHHHH!

    [/rant]

    #2
    Originally posted by MikeE30325i View Post
    she says "have a good day, go to hell motherfucker" and then she hangs up.[/rant]
    WHAT!??? LOL!!! Sorry. I know how you feel though I have been through the same shi'ite. Getting people overseas is frustrating in itself but someone who just wants to argue with you and not help is even worse.

    Just try not to get upset or any further stressed about the whole situation. Go into the branch you opened your account in, if possible, and calmly speak to a rep, not a clerk. Explain you are in a financial bind and that you really need their help. I have found they will always will remove 1 of 2, possibly 2 of 3, etc NSF fees. Also, if the first person doesn't work with you, try anothe person or a mgr. You will always find a kind person who has a little more of a human touch. Good luck

    Comment


      #3
      Thanks dude, and what she said caught me off gaurd. but my buddies and i at work were laughing cause i had it on speakerphone so i could still work and stuff. funny shit.

      and yeah, i have calmed down since then, and tomorrow i will go to the branch and talk to an educated american about this. lolz

      Comment


        #4
        Educated Americans FTW

        Non Educated Indians FTL

        Will
        RIP e30 (brilliantrot '91 325i) 11/17/06 Byebye: 8/21/07
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        Originally posted by george graves
        If people keep quoting me in their sig, I'm going to burn this motherfucker down.

        Comment


          #5
          Thats one of the reasons why I hate stupid foreigners. I am not saying that being foreign makes someone stupid but its hard enough to communicate with a foreigner. If you add to the fact that they happen to be stupid too, that just complicates things even more.

          I go to thrift shops to buy computer books and this one shop that I go to on a regular basis is run by mexicans. Paperback books are sold for 45 cents while the hardback books are $2 and up. Anyhow I bought 3 paperback books with a buck-fifty in hand and the girl rang the stuff up for $6. I politely told her that she was mistaken and I explained why. She was like Errr ummm... and then pointed at the price window on the register and repeated the price. So we kind of go back and forth for a minute until I realize that she can't speak or understand english.

          So they call over the manager who can understand english better than the cashier but obviously he couldnt understand the sign that had the book prices. So after arguing with the guy and explaining the difference it eventually came clear to him. Now I was patient with the guy the whole time because I figure the language barrier prevented him from actually being able to read the sign and maybe he forgot what the english word "Paperback" meant when it was last explained to him.

          Anyhow he gets involved and starts making the corrections and now the total is $3.75. This arguement is very similar to the first one that I had with the cashier when I realized that this idiot does not know how to multiply! He was working it out on paper and figured that 3 x 45 = 3.75.. and insisted that he was correct!

          Comment


            #6
            are you saying she actually said "go to hell motherfucker" or are you just elaborating for a good story? because im all for making a story a little more interesting but i cant believe a customer service rep would say that. normally they state an id number or employee identification at the beginning of the conversation. i think if i heard some woman with a strong indian accent say that to me id be laughing so hard id forget her id number anyway. why doesnt shit like this ever happen to me?
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              #7
              oh no dude i wouldnt lie on an internet forum. she said those exact words. i had been giving her a harsh tone over the course of the conversation and i could tell she was getting frustrated by how she replied to my questions. it was extrememly funny. and i have no idea what her name was. i totally forgot it one minute into the ordeal. and i am sure she knows that.

              Comment


                #8
                Hi, this Rajneesh...er, Carl. May I help you? Did it ever occur to you that the people who are disrespecting you are the heads of the corporations that outsourced that stuff to India in the first place.
                Hope you like that way they kiss because they are the ones that just screwed you.

                Comment


                  #9
                  Originally posted by 1991 318is View Post
                  Hi, this Rajneesh...er, Carl. May I help you? Did it ever occur to you that the people who are disrespecting you are the heads of the corporations that outsourced that stuff to India in the first place.
                  Hope you like that way they kiss because they are the ones that just screwed you.

                  what? could you assemble literate sentences please? then i might consider trying to understand your pointless point.

                  Comment


                    #10
                    we can't see your mean poker face through the screen, so you can lie all you want behind the keyboard... shit, i just bought a s85 for my car (fuh serial).

                    what happened to all the monies in the bank for your house down payment? hookers add up fast eh? i didn't know they still take checks...
                    91 m3

                    Comment


                      #11
                      Originally posted by 325Projectz View Post
                      we can't see your mean poker face through the screen, so you can lie all you want behind the keyboard... shit, i just bought a s85 for my car (fuh serial).

                      what happened to all the monies in the bank for your house down payment? hookers add up fast eh? i didn't know they still take checks...

                      lol.

                      you dont understand the entire situation. and you probably wont be able to comprehend the complete story with all of its complex details so i will just leave to think what you think.

                      Comment


                        #12
                        i may not be able to comprehend a story, but i can afford a house.

                        internet. srsbznz.
                        91 m3

                        Comment


                          #13
                          Originally posted by 325Projectz View Post
                          i may not be able to comprehend a story, but i can afford a house.

                          internet. srsbznz.
                          as can i.

                          Comment


                            #14
                            They record those calls, you could get something nice out of it I'm sure. Assuming you call back and give the date/time you called.

                            Comment


                              #15
                              Originally posted by netcsk View Post
                              They record those calls, you could get something nice out of it I'm sure. Assuming you call back and give the date/time you called.

                              hmm, that wouldnt be a bad idea.

                              Comment

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