*Resolved, see last post*
I recently decided to liquidate most of my cluster parts, which included about 7 good SI boards.
I decided that I’d just send ProgRama the cores, taking advantage of their ‘Cash for Cores’ offer.
I sent in seven SI boards and a circuit board at a rate of $75 per SI board and $25 for the circuit board.
After two weeks of having my boards in house, I decided to email and get an update. I was told that they were still working on them even though they state that a transaction should happen within the two weeks.
After some back and fourth which included ignoring my requests for explanation on how they quantify deductions for missing batteries, I was told that I would only get $145 back for five cores that were deemed good.
I asked why the value changed so drastically from what I was quoted, they said they changed their prices. I asked why they wouldn’t honor the quoted price when they wrote up the purchase order, the rep simply told me that hey would give me a better price if I sent them more cores. I refused.
So, seeing as they completely went back on their website pricing for cores when I initiated the purchase, before they changed their prices, I would say to stay away from ProgRama as far as the ‘cash for cores’ side is concerned.
I’ve filed a complaint with the BBB in Florida as a result of them not honoring their quoted price and for their deceptive pricing practices. While ProgRama did say that my payment was "in the mail" it is MIA since I filed the complaint.
I recently decided to liquidate most of my cluster parts, which included about 7 good SI boards.
I decided that I’d just send ProgRama the cores, taking advantage of their ‘Cash for Cores’ offer.
I sent in seven SI boards and a circuit board at a rate of $75 per SI board and $25 for the circuit board.
After two weeks of having my boards in house, I decided to email and get an update. I was told that they were still working on them even though they state that a transaction should happen within the two weeks.
After some back and fourth which included ignoring my requests for explanation on how they quantify deductions for missing batteries, I was told that I would only get $145 back for five cores that were deemed good.
I asked why the value changed so drastically from what I was quoted, they said they changed their prices. I asked why they wouldn’t honor the quoted price when they wrote up the purchase order, the rep simply told me that hey would give me a better price if I sent them more cores. I refused.
So, seeing as they completely went back on their website pricing for cores when I initiated the purchase, before they changed their prices, I would say to stay away from ProgRama as far as the ‘cash for cores’ side is concerned.
I’ve filed a complaint with the BBB in Florida as a result of them not honoring their quoted price and for their deceptive pricing practices. While ProgRama did say that my payment was "in the mail" it is MIA since I filed the complaint.
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