Originally posted by Campbelljj
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Garagistic x braces now available for your e30
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Originally posted by Paradox View PostAny rain checks? Want one but no money till tomorrow maybe. Sold a car waiting to get paid so I can buy more parts.
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Originally posted by garagistic View PostThe website clearly states the gusset issue. We do not pay return shipping, especially not on an installed item. We would be happy to replace the x brace unit with a gusseted unit, (even though the website states it should be noted BEFORE purchasing). However not if the item has been installed.
Early Model Front License Plate Filler for Sale: http://www.r3vlimited.com/board/showthread.php?t=363721
Late Model Front License Filler Plate for Sale: http://www.r3vlimited.com/board/showthread.php?t=365118
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Originally posted by 87E30VERT View PostWOW! Its amazing that I knew your company would do this. Below is a screenshot of your website the day I made my complaint, January 23 at 2:10PM EST and your website today after you have made your claim that "the website clearly states the gusset issue." I gave you guys an opportunity to be professional about it and this is your response. I'll handle it through PayPal.
Thats the reason it appears to update after. It was always there, but since you visit our website often, it didnt have the updated version. We are sorry it appears that we updated after the fact. An unfortunate coincidence for us and we can understand how this makes us look!
However, if you think that we will accept a return on an installed part monthes later and pay return shipping, you are mistaken.
Opening a paypal case and requesting $100 back after months of having the x brace on your car for gussets does not make sense.Last edited by garagistic; 01-25-2016, 08:37 PM.
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Originally posted by garagistic View PostOur website has a caching system that leave cookies on people computers to ensure our website speed is acceptable. We noticed after your complain it wasnt appearing on all of our computers (especially ones that visit the website often). So we cleared the caching system on our backend after your complaint. This "updates" when you revisit the page.
Thats the reason it appears to update after. It was always there, but since you visit our website often, it didnt have the updated version. We are sorry it appears that we updated after the fact. An unfortunate coincidence for us and we can understand how this makes us look!
However, if you think that we will accept a return on an installed part monthes later and pay return shipping, you are mistaken.
Garagistic responds "The gussets have been removed (around 9 months ago) due to conflicts with aftermarket sway bar...."
I guess you made the change to your website 9 months ago and the other buyers of the x-brace on the thread above have illegitimate claims as well.
I will likely not be responding to this thread any longer and communicate with you only through PayPal.Early Model Front License Plate Filler for Sale: http://www.r3vlimited.com/board/showthread.php?t=363721
Late Model Front License Filler Plate for Sale: http://www.r3vlimited.com/board/showthread.php?t=365118
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Originally posted by 87E30VERT View PostI am a professional person and just wanted you to do what was right. I wasn't asking for a full refund, just deliver the product I ordered in the first place. I just finished filing my claim through PayPal and we'll let the 3rd party solve the issue. For anyone else doubting my integrity see this post as well:
Garagistic responds "The gussets have been removed (around 9 months ago) due to conflicts with aftermarket sway bar...."
I guess you made the change to your website 9 months ago and the other buyers of the x-brace on the thread above have illegitimate claims as well.
I will likely not be responding to this thread any longer and communicate with you only through PayPal.
Looking back at the records. We still honored the black friday sale for you as well. $180 + shipping price
And you want $106 back in your paypal dispute.
So you think that a x brace without gusset is worth $74? Thats not very fair. We like to be fair to members but this is not very nice.
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Originally posted by VicE30 View PostAny discounts on shipping ? And do you guys have discounts for military ?
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Originally posted by garagistic View PostLooking back at the records. We still honored the black friday sale for you as well. $180 + shipping price
And you want $106 back in your paypal dispute.
So you think that a x brace without gusset is worth $74? Thats not very fair. We like to be fair to members but this is not very nice.
So what is fair? You can let me know via PM and I'll input a claim for that amount. Afterwards I'll amend this thread. I did order a strut bar and odometer gears after I received the gusset less X brace...like I said before I still want to be a garagistic customer. The cache issue isn't my fault....I shouldn't be penalized because I visit your site too much.Early Model Front License Plate Filler for Sale: http://www.r3vlimited.com/board/showthread.php?t=363721
Late Model Front License Filler Plate for Sale: http://www.r3vlimited.com/board/showthread.php?t=365118
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Originally posted by 87E30VERT View PostYou honored the Black Friday pricing because once again your website showed $180 for the X brace and when I put it in my cart it went to $250.00. So don't make everyone reading this forum make me appear like I am being unreasonable. Also, I did order it in November and it did take 20 days to arrive at my house.
So what is fair? You can let me know via PM and I'll input a claim for that amount. Afterwards I'll amend this thread. I did order a strut bar and odometer gears after I received the gusset less X brace...like I said before I still want to be a garagistic customer. The cache issue isn't my fault....I shouldn't be penalized because I visit your site too much.
The caching issues is the same thing that made the price appear to be $180 after the sale ended. We were trying to help. If the x brace has not been installed, we can exchange it for one with gussets.
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I would also like to have some input on the difference in rigidity vs gussets and no gussets, and if you would be willing to exchange my uninstalled gussetless one from the Black Friday sale. I'm assuming it fits stock cabrio sways fine?89 325 cabrio in progress m52tub28 swap
99 540it
86 Volvo 240 wagon
99 Cherokee
13 Passat
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