In a bit of a pickle here with Paypal.
Thank you for using PayPal to accept money with your PayPal account. We recently changed our pricing structure so that you can receive money from friends and family for personal payments within the US for free. Personal payments are for sending a gift, splitting a lunch bill, paying your share of the living expenses, and everyday exchanges of money between friends and family.
If you receive money as a payment for a purchase or service, you will continue to incur fees.
We've noticed that some of your customers are sending you personal payments for purchases of items or services. Unfortunately, this is against our rules, and we need your help correcting it. Please don't ask or allow your customers to use personal payments to pay for their purchases.
If we continue to see such activity, we may have to disable your ability to receive free personal payments, and then you will pay fees for all money received through PayPal.
Here's how you can find more information about payment types and fees:
1.Click "Fees" at the bottom of any PayPal page
2.Click "Legal Agreements" at the bottom of any PayPal page, and then click "PayPal User Agreement." Sections 4 and 8 refer to receiving money and fees.
If you have any questions, concerns, or think we may have made a mistake, please contact us at P2P@paypal.com.
We value your business and appreciate your cooperation.
Sincerely,
Cathy
Personal to Personal Team
PayPal
Thank you for using PayPal to accept money with your PayPal account. We recently changed our pricing structure so that you can receive money from friends and family for personal payments within the US for free. Personal payments are for sending a gift, splitting a lunch bill, paying your share of the living expenses, and everyday exchanges of money between friends and family.
If you receive money as a payment for a purchase or service, you will continue to incur fees.
We've noticed that some of your customers are sending you personal payments for purchases of items or services. Unfortunately, this is against our rules, and we need your help correcting it. Please don't ask or allow your customers to use personal payments to pay for their purchases.
If we continue to see such activity, we may have to disable your ability to receive free personal payments, and then you will pay fees for all money received through PayPal.
Here's how you can find more information about payment types and fees:
1.Click "Fees" at the bottom of any PayPal page
2.Click "Legal Agreements" at the bottom of any PayPal page, and then click "PayPal User Agreement." Sections 4 and 8 refer to receiving money and fees.
If you have any questions, concerns, or think we may have made a mistake, please contact us at P2P@paypal.com.
We value your business and appreciate your cooperation.
Sincerely,
Cathy
Personal to Personal Team
PayPal
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