Ok, it's clear from his website and his emails that this guy is a lighting guru, and that he markets his services and products based on scientific data, not looks or speculation. I'm a fan.
My problem- and what I'm curious to see if anyone else has encountered- is that he's ludicrously slow- almost to the point where I feel like I'm getting ripped off. I can't seem to get a hold of the guy. I sent my order through about a week ago, he acknowledged it then I've been absolutely in the dark (no pun intended...).
He won't email, call, answer his phone- my card hasn't been charged, frankly i'm starting to get a little worried. I guess I 'm seeking some reassurance that he WILL get my order in and sent... and that I'm not getting shanghaied.
I feel like a clingy girlfriend... I'm pretty, right?
*EDIT* Ok, Daniel got back to me after about a week. Said that my order was coming from the "special lamps collection" and hence the delay. He was just as helpful as always, was really upfront about it. Even told me that he was checking a lamp and it was broken, thus altering the order and giving me the options to still get good products quickly. Good dude. I'm hoping to get my lamps within the next two weeks, will update when they come.
***CRAP- should have put this in transaction feedback. Sorry.
My problem- and what I'm curious to see if anyone else has encountered- is that he's ludicrously slow- almost to the point where I feel like I'm getting ripped off. I can't seem to get a hold of the guy. I sent my order through about a week ago, he acknowledged it then I've been absolutely in the dark (no pun intended...).
He won't email, call, answer his phone- my card hasn't been charged, frankly i'm starting to get a little worried. I guess I 'm seeking some reassurance that he WILL get my order in and sent... and that I'm not getting shanghaied.
I feel like a clingy girlfriend... I'm pretty, right?
*EDIT* Ok, Daniel got back to me after about a week. Said that my order was coming from the "special lamps collection" and hence the delay. He was just as helpful as always, was really upfront about it. Even told me that he was checking a lamp and it was broken, thus altering the order and giving me the options to still get good products quickly. Good dude. I'm hoping to get my lamps within the next two weeks, will update when they come.
***CRAP- should have put this in transaction feedback. Sorry.
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