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[Freude am Fahren]

Damn I must have gained at least 20 pounds munching on popcorn while reading this thread until I got to this last posting. What an anti-climactic journey this has been. Now it's the time to hit the gym and lose those pounds I gained.

[ieatpeople]

Customers that call us to have an issue resolved get the red carpet treatment and usually come out even better than they hoped. Customers that post on a message board instead, well, they just get a reply.

so, because all these people have posted here, they're just going to get a reply? instead of actual customer service?

[SickE30]

Ordered my brakes from Rob this winter, got here fast and they were great on the phone got it here before the auto-x weekend as Rob garunteed it would.

[delatlanta1281]

so, because all these people have posted here, they're just going to get a reply? instead of actual customer service?

Why would a customer use this board as their only means of communication with UUC? If you are using this board for that purpose and aren't contacting UUC via the phone, you are a retard and don't even deserve a reply.

[nando]

so, because all these people have posted here, they're just going to get a reply? instead of actual customer service?

the point is if you have a customer service problem, you should contact the company first, not make a nasty anonymous post on an internet messageboard (and then somehow expect it to get resolved).

[dreamchasin]

Disregard my last post before this edit. Friend is a prick.

Rob is good people, prices are good and so is shipping. However he lied, he said my rotors would ship from cali. They're shipping from georgia. Which is better. BUT YOU LIED!!!! <3

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[Rob@UUC]

Rob is good people, prices are good and so is shipping. However he lied, he said my rotors would ship from cali. They're shipping from georgia. Which is better. BUT YOU LIED!!!! <3

LOL!

Actually, reviewing what I think is your order, your pads shipped from Georgia. Rotors shipped from Cali. ;)

[dreamchasin]

LOL!

Actually, reviewing what I think is your order, your pads shipped from Georgia. Rotors shipped from Cali. ;)

Then how are they coming tomorrow lol

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[Rob@UUC]

Then how are they coming tomorrow lol

Because all shipping labels are generated here in GA. Arrival date at www.ups.com is not accurate until UPS updates it as it passes through one of their intermediate depots.

[dreamchasin]

That's crap! I was so excited. Now I'm not.

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[Rob@UUC]

That's crap! I was so excited. Now I'm not.

:rofl:

[dreamchasin]

I take it back. My rotors have yet to ship. Wtf gives. Label created 3 days ago.

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[MyE30]

I take it back. My rotors have yet to ship. Wtf gives. Label created 3 days ago.

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FWIW, i had something shipped to me (not from UUC) and the tracking showed shipping label created for a week then showed up on the 7th day; zero actual tracking.

Though I've never dealt with the personnel at UUC I ordered a bunch of stuff off their website during one of their deals. There seemed to be a glitch in the way the shopping cart was calculating the final price (in the customer's favor). They upheld their end of the deal on my order and fixed their site after. I've since ordered other items from their site and everything has arrived within 7 days. I'd definitely purchase from UUC again.

[Andy.B]

FWIW, i had something shipped to me (not from UUC) and the tracking showed shipping label created for a week then showed up on the 7th day; zero actual tracking.

I do a lot of online shopping, and have experienced this countless times. I would assume the issue is with the shipping companies tracking system and not uuc's order fulfillment process.

[Rob@UUC]

I take it back. My rotors have yet to ship. Wtf gives. Label created 3 days ago.

Looks like your pads are being delivered today.

Not sure what's going on with the tracking on the rotors - we are looking into this for you right now and will update you when we have an answer. May be just a glitch in the UPS tracking system.