CAtuned

[catuned]

Well, i've been dealing with Igor for a few months now from the UK.
Pays on time with no issues.
Pleasure to do business with you.

Oh, and good to speak to you the other day:D

Thank you Ravi! Same as well.

[catuned]

I had CAtuned install some new springs for me yesterday. They did a great job. It was great talking with Igor and seeing his shop.

Thank you! I appreciate the business!

[catuned]

Thanks Mel

[Sagaris]

CAtuned

I sent an email through the website contact form about a problem while ordering on Wednesday (order number 3058), still have not heard back about the question/problem I had or received any shipping status updates.

Hoping this post will be seen and responded to.

[catuned]

ORDER 3058: Status unpaid. Please note we can not process or ship any order that is unpaid.
There is another order from you on the same day: 3059 (PAID) STATUS: SHIPPED USPS PRIORITY MAIL

We emailed your email address. It could be going to your spam.
Please email us directly at: sales@catuned.com
or call: (916) 481-2312

Thank you!

[Sagaris]

All situated, Thanks [emoji1303]

[Mfever]

First and last time I ever do business with Catuned. They don't pick up their phone after you've paid for a part or let alone answer emails the same day. I cancelled my order after I figured that out. Its been over a week still haven't been refunded in my account. There truly aren't many customer service oriented shops anymore, everyone's too busy on instagram at catuned apparently.

[95BMWIC]

First and last time I ever do business with Catuned. They don't pick up their phone after you've paid for a part or let alone answer emails the same day. I cancelled my order after I figured that out. Its been over a week still haven't been refunded in my account. There truly aren't many customer service oriented shops anymore, everyone's too busy on instagram at catuned apparently.

Saw this and viewed a couple of other comments on CATUNED.. I noticed no response - a bit concerned.

I am looking for a refurbed AFM, and see that this vendor does it - but concerned I would be sending money to a business that is no longer doing business.. I see CATUNED doesn't use the account either. Can anybody confirm they are still in business?

[SwervE30]

I ordered a few things from them within the last two months and have received all the items I ordered. I recently purchased sump armor on March 30th and I received the email today saying it was shipped. So yea I believe they’re still in business.

[stonea]

Saw this and viewed a couple of other comments on CATUNED.. I noticed no response - a bit concerned.

I am looking for a refurbed AFM, and see that this vendor does it - but concerned I would be sending money to a business that is no longer doing business.. I see CATUNED doesn't use the account either. Can anybody confirm they are still in business?

They're still in business, but like many have said they car more about their Instagram page more than their customers so personally I wouldn't deal with them. Talk to Greg at Bavrest. He does the AFM restorations for them, but he has amazing communication with his customers. I can't recommend him enough.

http://www.bavrest.com/index.html