Anyone else have a bad experience at Bimmerheads?

[SkiFree]

Thanks for the machine shop suggestion! I’m not too far from Azusa

Steve's isn't going to be any shorter. In fact, they've largely closed down their open customer side, precisely for being too busy and dealing with customer with unrealistic expectations. They (and bimmerheads) do fantastic work. As someone who has been on the supplier side I've gotten to know all of the vintage BMW related shops in California, there are very few on par or better than Matt/Shant. If them pointing out the realities of doing business with a quality shop right now is too much for you to handle, then there are certainly a number of other shops you can roll the dice with.

Side note, a number of rocker shafts on the market right now are made with incorrect spacing. Fun times.

[Reichart12]

Been awhile but I had a head built by them years ago. No complaints on the work done or the time. Just as an opposing opinion.

Going in for a quote what were you expecting to get done?

[cheffy30]

Take it back and go somewhere else less conjested. I recently waited 6 weeks for a flywheel to be lightened at IE... patience padowan.

sent fresh from hell using tapatalk

[moatilliatta]

Most everyone and everything is backed up, In going or out going and good help is hard to find. Bummer about how the situation was handled though. I just finding asking for an expedited fee usually speeds things up or a deposit.

Good work is hard to come by, Good luck.

[Enigma_335i]

Yeah I think that’s going to be the plan for tomorrow when they open up…

The reasons they gave me are that they are working on too many large projects - “there is a $10k and $8k engine build ahead of you so we are working on getting those done” - basically they have bigger fish to fry.

I’m really really disappointed with Bimmerheads. Going to make sure all of my friends in the community avoid them.

Thanks for the machine shop suggestion! I’m not too far from Azusa

[slippery]

I cant comment on BH as I never worked with them or seen their work.

If I was getting the runaround for a month, I would go and pick up my parts and take them to Steves Machine Shop in Azusa and be done with it.

It be nice to hear their side of the story and why it is taking so long, but a month without even knowing the cost is not ok … they should be able to give you that right away.

My 2 cents.

[Enigma_335i]

Hey guys - thanks for reading -

Dropped off my M30b35 head at Bimmerheads in Santa Clarita on January 26th 2022. It has been 32 days - I still do not have a quote. I called in once a week to check in and the only info I got was they were waiting on a rocker shaft- which I asked if they needed help sourcing- to which they said no. 2 weeks later they still say they still don’t have the part even though I see it in stock and available through major distributors like parts geek, Turner, ECS. I’ve been feeling like I keep getting the run around - so I came in last Wednesday (28 days from initial drop off) and the guys basically told me they are too busy. But now my head is disassembled at their shop… and they told me they don’t know when they can get to it.

I’m at a complete loss at how I’ve been treated there… wondering how any of you might approach this situation…