Mishimoto rads

[Wh33lhop]

The changes may not take affect for a little while to be 100% honest. We have a few other things we would like to change with the E36 parts such as having a bracket to accept the OEM overflow container on the Fan shroud etc. Once we have all of the parts, we will bring in a vehicle and conduct an overhaul on the E36 line of products.

Thanks,
-Pat

That is fine with me. I would rather put up with a leaky rad for a few more months and get one with proper fitment than exchange immediately and get one i will have to modify in order to work.

I know you cannot commit to a timeline, but how long are we talking, ballpark?

[F34R]

do that and I'll buy one, just to eliminate the seperate expansion tank..

1+ but I already bought one. Exchange maybe? hehe

[nando]

The changes may not take affect for a little while to be 100% honest. We have a few other things we would like to change with the E36 parts such as having a bracket to accept the OEM overflow container on the Fan shroud etc. Once we have all of the parts, we will bring in a vehicle and conduct an overhaul on the E36 line of products.

Thanks,
-Pat

do that and I'll buy one, just to eliminate the seperate expansion tank..

[M-technik-3]

Sounds great to hear.

[Mishimoto]

Perhaps we could put off a warranty exchange until these changes are in effect.

The changes may not take affect for a little while to be 100% honest. We have a few other things we would like to change with the E36 parts such as having a bracket to accept the OEM overflow container on the Fan shroud etc. Once we have all of the parts, we will bring in a vehicle and conduct an overhaul on the E36 line of products.

Thanks,
-Pat

[samiam3356]

Shoot me an email at patrick@mishimoto.com with some information on this. The change must have happened prior to me coming to the company.



-Pat

Will do!

[immajackuup]

oem ftw

[Wh33lhop]

I understand where you are coming from. However, if this was a competitor's product, all I would say is good luck getting a hold of them.

You are right, I am impressed with your customer service; not so much with the R&D.

f you E-mailed us on 6/28, and this thread was made on 6/27, we didn't have much of a chance to correct the issue you are experiencing I would assume.

The thread was a manifestation of all of my frustration with the radiator. The leak at the endtank was what pushed me over the edge but that was only half of it--my main issue was that it's impossible to fit the stock hoses on a brand new unit. Since I doubted that would have been remedied with a quick email to Mishimoto, the sad truth is that I would likely have remained dissatisfied with a new radiator despite great customer service (real motivational, I know). You are correct that I should have given Mishimoto a chance to rectify the situation before posting, however I did emphatically mention the problem in the email and it went unaddressed, so I would be inclined to call it a moot point.

Maybe confusion wasn't the best word to describe it, but in order to cut down threads such as this one, we are in process of making small design changes to the drawings for this unit.

Perhaps we could put off a warranty exchange until these changes are in effect.

[Mishimoto]

^^^ +1

Although I'm suprised R&D didn't catch the 2 hoses being so close together being a problem earlier. I run a Mishimoto and thats the only complaint I have so far beside a lack of a bleeding screw on the e36 for us swap guys.

Shoot me an email at patrick@mishimoto.com with some information on this. The change must have happened prior to me coming to the company.

Done--I would have done so before but I was under the impression that thread titles were uneditable (I guess it has changed). I was pretty pissed when I posted the thread as I'm sure you can appreciate, after spending twice as much for a good, established aluminum radiator I have to run around town finding parts that still do not seal, then a year later I find that it's leaking at the endtank, which is the whole reason I bought an aluminum rad in the first place.

I understand where you are coming from. However, if this was a competitor's product, all I would say is good luck getting a hold of them.

I sent you an email on the 28th and you responded 2 hours ago. I'd rather not post my personal email online but it should not be too hard to figure out who I am. No worries about the latency; it is not super urgent.

No problem. I was out of the office for the past two days and I am trying to catch up on E-mails right now. It has been pretty busy over here at the office recently. This is our busy season! :D Also, if you E-mailed us on 6/28, and this thread was made on 6/27, we didn't have much of a chance to correct the issue you are experiencing I would assume.

What do you mean by confusion? There is not much to confuse, the nipple placement makes hose fitment extremely difficult without modification.

Maybe confusion wasn't the best word to describe it, but in order to cut down threads such as this one, we are in process of making small design changes to the drawings for this unit.

I have no problem with this post remaining and I don't think the mods do either.

Sounds good.

-Pat

[Dominic49]

^^^ +1

Although I'm suprised R&D didn't catch the 2 hoses being so close together being a problem earlier. I run a Mishimoto and thats the only complaint I have so far beside a lack of a bleeding screw on the e36 for us swap guys.

the early ones that i run do not have that issue. so at some point china/Taiwan dropped the ball. I see this alot.

[Danny]

Awe. You're just the sweetest :D

[Wh33lhop]

Damn Nate I bet you feel like a jackass!

I never feel like a jackass when I'm posting right after you. ;)

[Wh33lhop]

I think you should change the title of this thread, especially due to the amount of people responding stating how great our lifetime warranty is, which includes accident protection. While this post did get a response from us, it probably wasn't the nicest way to do so. ;)

Done--I would have done so before but I was under the impression that thread titles were uneditable (I guess it has changed). I was pretty pissed when I posted the thread as I'm sure you can appreciate, after spending twice as much for a good, established aluminum radiator I have to run around town finding parts that still do not seal, then a year later I find that it's leaking at the endtank, which is the whole reason I bought an aluminum rad in the first place.

Anyways, I have been out of the office for the past two days, so if you attempted to contact me I apologize. I had a few things to take of with my family, and I was out yesterday conducting a test fit and creating an install guide for a new Diesel truck application (radiator and intercooler) we are getting ready to release.

Regardless, unless I missed it, I do not see any E-mails from you mentioning this issue. Can you provide me with your E-mail address, or send me an E-mail directly at sales@mishimoto.com, or patrick@mishimoto.com? I will be happy to help as many other have mentioned before. If you did send us an E-mail, I apologize for the oversight. If you have yet to receive a response, please re-send it at this time.

I sent you an email on the 28th and you responded 2 hours ago. I'd rather not post my personal email online but it should not be too hard to figure out who I am. No worries about the latency; it is not super urgent.

As for the hose clearance issue, this has been addressed and we are working on updating the drawings at this time just so that there is no additional confusion in the future about this.

What do you mean by confusion? There is not much to confuse, the nipple placement makes hose fitment extremely difficult without modification.

EDIT - Mods/Admins, please allow this post to stay as we are defending ourselves from accusations which the OP has presented. We will not continue posting on the forum unless invited to do so, or unless another thread such as this arrives.

I have no problem with this post remaining and I don't think the mods do either.

[Danny]

Damn Nate I bet you feel like a jackass!

[samiam3356]

^^^ +1

Although I'm suprised R&D didn't catch the 2 hoses being so close together being a problem earlier. I run a Mishimoto and thats the only complaint I have so far beside a lack of a bleeding screw on the e36 for us swap guys.