Anyone know how to get in touch with them. I have called their phone number from the website, I've contact them from the website and also emailed them on their sales department email, but can't seem to get a hold of anyone. I did once get someone on the phone to check status of my order but never heard back from them. Anyone else having same issues ?
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Catuned
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We are here 6:30am to 3:30pm mon-fri
(916) 481-2312
or sales@catuned.com
or on IG you can also DM: @CAtuned
All we need is your order number for order status.
PS: I think you talked to one of our moderators on IG
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Catuned
Ok- I got through. Thanks ,Last edited by Old city bimmer; 07-19-2016, 02:46 PM.sigpic
323i MTEC1
Z3 coupe
E60 M5
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Catuned
I can relate. I can say that I haven't been thrilled with the communication and response time. The correspondence is friendly, helpful and professional, but not prompt.
Not expecting 24/7 Indian Tech Support, but within 1-2 business days tops would be more along the lines of what is expected for mediocre customer support these days
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It really does seem to be a problem for them.My Garage
2001 Z3 2.5i Steel Gray/Black (Lexi)
1988 325ix Diamond Schwartz/Black (Izzy)
1989 325i Cirrus Blue/Houndstooth (Stitch)
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