I love TMS customer service

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  • Mot
    45 toting redneck
    • Jul 2004
    • 4018

    #1

    I love TMS customer service

    Had two wheel studs break on me over the weekend(not fun... almost pulled a Dan Gillan).

    Call them up today,

    They charged me regular shipping (read like 8 bucks) for overnight and sent me 2 wheel studs at cost. Will be here tommorow. I swear if most company's had support like that, I'd be the happiest shopper alive.
  • Court M3
    R3V OG
    • Jan 2004
    • 6713

    #2
    OT crap that reminds me, got to send you money for euro front valance!!
    Continuous For Sale Thread
    323i s50

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    • Widm3r
      E30 Enthusiast
      • Jan 2006
      • 1129

      #3
      Thats awesome to hear, i need a whole new set of wheel studs, and a new hub, cause one bolt is stripped. oo noes, i got a fuh raze shit bucket.

      Comment

      • Mot
        45 toting redneck
        • Jul 2004
        • 4018

        #4
        Originally posted by Court M3
        OT crap that reminds me, got to send you money for euro front valance!!
        Ya you never really got back to me about that, It's still sitting in my storage lol.


        And I own a fuhraze shitbox aswell!

        Comment

        • 325Projectz
          E30 Mastermind
          • Jan 2005
          • 1956

          #5
          TMS rocks.
          91 m3

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          • markseven
            R3V Elite
            • Sep 2006
            • 5327

            #6
            Turner and Zeckhausen are prolly the two coolest shops around.
            I Timothy 2:1-2

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            • AdironRider
              No R3VLimiter
              • Dec 2004
              • 3491

              #7
              I agree wholeheartedly. Ordered my brake kit from them and it was here overnight and I didnt even request that.
              Back to my roots

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              • uofom3
                R3V Elite
                • Jan 2004
                • 5392

                #8
                you pay for what you get with TMS. They are expensive, VERY expensive on some parts. But I have always gotten excellent customer service and parts that fit perfectly and work properly the first time, every time.
                PNW Crew
                90 m3
                06 m5

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                • smooth
                  E30 Mastermind
                  • Apr 2005
                  • 1940

                  #9
                  Nothing but good experiences with Turner myself.

                  Best example was when I called them up for the plastic springy covers for my bilstein struts (no idea what they're called) and they didn't have one for sale, but dug around in the back and sent me one no charge. cool as shit!
                  Das ist nicht nur nicht richtig, es ist nicht einmal falsch!

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