F@#^ing UPS

[kroberts]

I bought a transmission from a guy in Colorado, UPS broke it during shipment. It was insured. I called them, they sent a truck over to pick it up. The trans was sent back to the UPS store in Colorado Springs where the shipment originated from.

They've had it since the 7th. I haven't heard a thing. I called UPS today, they told me that they cant tell me anything about the claim...it's confidential. huh??? It's my claim, how the hell is it confidential? I was told that it is not my claim, the UPS store is filing the claim and that UPS store will be paid for the damage. Huh? (again).

I really dont understand how these guys think.

[devonjordan]

WHAT? Thats just fucked...

[Funkmasta]

The claim is of the shipper, not the consignee.

If UPS broke the transmission, it probably was not packed well enough and will be denied anyway.

[Erik j]

I had a set of rear leather seats that I shipped UPS, they took them out of the box and ran them over with the forklift a couple of times. The guy I sent them to went to try to find his parts in the warehouse, found the seat folded up in a corner.

[ZinnoE30]

I got a trans shipped from a E30tech member last week. He wrapped it saran wrap, and it wasn't even on a pallet. It was shipped DHL. One of the ears to mount shifter is broke and one of the ears for the trans mount is broken. People are retarded sometimes.

[xLibelle]

I had a set of rear leather seats that I shipped UPS, they took them out of the box and ran them over with the forklift a couple of times. The guy I sent them to went to try to find his parts in the warehouse, found the seat folded up in a corner.

LMAO, WTF

[Rigmaster]

The claim is of the shipper, not the consignee.

If UPS broke the transmission, it probably was not packed well enough and will be denied anyway.

+1


Not sure why people ever think that it's their claim when they are the recipient of a damaged package. The shipping contract is between the shipping company and the person who's shipping the package.


Your only hope is that the shipper is stand-up about it and refunds your $$$. UPS loves to use the "improper packaging" loophole to get out of paying for damages. If the package was insured, the shipper might have a slightly better chance at getting anything back from a damage claim.