F--k Hardees

[Dave]

I should cross-post this in my dirty fucking GA thread.

On the way back from Florida the other day, my son insists he wants Hardee's. Because we are getting drive-thru grab-and-go, I relent. Everyone else opted for McD.

So I pull into the Hardee's lot - first bad sign - where all of the other fast food places in Shithole Valdosta, GA are packed and the drive-thru lines are backed up, no one is at Hardee's. Like two cars in the lot.

I pull up to the menu/microphone and after waiting, this hick broad comes on and says "I'll be with y'all in just a minute".

Finally she comes back. My son wants the "Monster Burger", but he is wildly averse to Mayo and wants me to make sure his has no Mayo on it. The picture of this hideous looking pile of meat-like product on the menu board seems to perhaps show a hint of the white stuff so the following colloquy ensues:

Me: "what comes on the Monster Burger?"

Dipshit Dixie: "A Monster Burger Combo, what do you want to drink with that?"

Me: "No, I want to know what toppings are on it?"

Dipshit Dixie: "So, is that two combos?"

Me: "NO! I only want one, but I need to know what condiments come on it!"

Dipshit Dixie: "Whut?"

Me: "Does the Monster Burger have Mayo on it?"

Dipshit Dixie: "Its a Cheeseburger, with bacon and stuff - its pretty big"

Me: "So no mayo?"

Dipshit Dixie: "Well of course it has mayo"

Me: "Well, I want one, but WITHOUT Mayo."

Dipshit Dixie: (half muffled) - "Darrell, can you make a Monster Burger without mayo? . . . oh, you can? . . . (unmuffled) - yeah, we can do that. You want reg-a-lur or curly fries?"

Me: "curly fries and a coke"


After waiting about five minutes at the window - we get:

1. Monster Burger WITH mayo.
2. Regular Fries
3. Mountain Dew

SOOOOOOOOOOOOOO . . .

Knowing that taking up my concerns with Dumbass Dixie would do me no good, I ask her if I can speak to the manager.

Over walks this dude ("Darrell" from above).

Me: "Sir, this order is all wrong" (I hand him the bag) "We were supposed to get a Monster Burger WITHOUT MAYO, curly fries and a Coke"

Darrell: "But a Monster Burger comes with Mayo on it?"

Me: "Yes, but we asked for it WITHOUT mayo - and i overheard your cashier ask someone if it could be ordered WITHOUT mayo."

Darrell: "Yeah, she did - she asked me."

Me: "So, I want one WITHOUT mayo!"

Darrell: "But it comes with mayo on it."

Me: "Let me ask you this, did this burger come from a warmer, or did you make it up to order?"

Darrell: "No sir, we make every sandwich to order - so its fresh!"

Me: "So when it says here on the little receipt under Monster Burger - NO MAYO" . . .

Darrell: "Well, I saw that, but people usually want Mayo . . ."

Me: "Just make me a new one without mayo . . . and we wanted curly fries and a Coke, - we got regular fries and Mountain Dew"

Darrell: "Well, alright - I'll do it this time, but we don't usually let people just change their order after they get their food. . . "

Had it not been for the fact that I wanted to get home, that I had all my kids in the car with me, and that I did not want to find out the conditions of the local county jail, I would have climbed through that drive thru window and caused some form of serious bodily harm.

[Nygdup]

Food and service probably would have been better at the local county jail.

[Jonathan M3]

I don't know how you guys eat that garbage. Fast food sucks no matter what chain you frequent.

[ldsbeaker]

True that.

You know, that's what really pisses me off about fast food.
As a Marine, I get paid to kill people.
If there are no people to kill, they find other stuff for me to do. My boss ensures that I do a good job. If I don't do a good job or do it wrong, there are serious consequences to be dealt with. I could lose money, time, etc.
Point is: I'm held accountable. I don't have a service job where my job is to make people happy, either.
On the other hand,
Fast Food workers have it easy. All they have to do is follow the fucking orders!! And it's not like it's difficult. They have ALL of the tools they need within 5 feet of them! HOW CAN YOU SCREW THAT UP?
But they do, the customer leaves. Maybe they are happy, maybe not. They don't care, they are still getting their $5.whatever an hour.
(sigh)
/OT rant

[eurostyl e30]

On my way to and from DC this past weekend I stopped at Roy Rogers at various rest stops along the way.

1. Two cheeseburgers, fries and a small drink were 11 dollars.
2. The fries (mostly curly with regular ones thrown in - every carton was like this for some reason) come in a holster that can be fastened around your belt, wild west style. This holster can fit a beer can when stretched to its limits. Try it out.
3. They have Mello Yello with free refills.
4. I shit 3 times in one day, fully attributable to Roy and his fast food.

[Jscotty]

If the Hardees parking lot was empty, I doubt that poor service was the worst concern of the locals. My guess is that someone got killed in that resturant the day before.

When people act like that in the drive through, most times its because they don't treat the customers like people. I was in the KFC drive through once where I had placed my order and then when I got to the window the girl who confirmed my order said, "ok, so that was a OR4 with a double mash?" and I am like "Huh?" Her angered reply went, "I SAID AN OR4 AND A DOUBLE MASH" So I had to ask for the manager at that point.. because obviously we weren't communicating. Even though I kind of figured out her terminology it was still unacceptable to talk shop jargon to the customer.

Also I find situations where they take my money, then give me the food, and the change and slam the window without even saying "Thank You" so one this happens and I am sitting there because I need ketchup and napkins. I wait for the cashier to come back and she and her co-worker are standing at the window looking at me in a confused state because they figured that they gave me my food, and my change.. and they couldn't figure out what else I could have needed. So after about 3 minutes one of them opened the window and asked me to move forward so they could help the next customer. And to make a long story short, after explaining to them why I was still sitting there, they were like, "OH! I didn't know you needed more napkins!" but nobody thought to ask me.

[M42Technik]

On my way to and from DC this past weekend I stopped at Roy Rogers at various rest stops along the way.

You were in D.C? Damn I want to see that car.

Roy is awesome, but the nearest one is about 35 minutes away. I actually love Hardees because we don't have any nearby, I always frequent them when I visit Charleston. There's one in PA but its about an hour away. Love the Hardees.