Comp question - how to forcibly remove software?

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  • Jand3rson
    Banned
    • Oct 2003
    • 37587

    #1

    Comp question - how to forcibly remove software?

    Got a question about my computer, if someone can help. I got a copy of Norton 2006 from my boss, and I hate it. I want to uninstall it, but everytime I run the uninstall utility from "Add/Remove Programs", the utility locks up just a few minutes into the process, and I have to ctrl/alt/del to end the program because it's stopped responding. I've retried it 3 times, restarting my computer before each new try, and the same thing keeps happening. So what I need to know is how to go in and forcibly hack this software out of my computer, via the registry or whatever other means. Operating system is Windows Xp SP2.
  • PУCCKAЯ_e30ka
    E30 Fanatic
    • Jan 2006
    • 1226

    #2
    go safemode

    I used the add/remove programs once, it didn't lock up, but on my sister's comp it locked up, so I just went in safemode and it was all good.
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    • 1991 318is
      Mod Crazy
      • Dec 2005
      • 786

      #3
      Go to Symantec.com and download file Norton_Removal_Tool ,exe and/or SymNRT.exe.

      Comment

      • Jand3rson
        Banned
        • Oct 2003
        • 37587

        #4
        You da man.

        Comment

        • BeirBrennerE30
          R3VLimited
          • Oct 2003
          • 2740

          #5
          Ok... i have the same problem with Mcaffee... except remove isnt even an option under add remove. anyone know of an uninstaller for this
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          • ivo316
            E30 Fanatic
            • Oct 2006
            • 1222

            #6
            With mcaffe, press ctrl alt delelte, go to "procedures", shut down all the related procedures, then delete the folder, then "start" "run" msconfig and remove the tick mark from al mcafee realted software.

            Or reinstall the software with the full installer, then you will have the option of uninstalling it.

            Comment

            • Kruzen
              R3V Elite
              • Mar 2004
              • 5603

              #7
              And here I was about to write up a howto: on scanning the registry and memory for all semblences of the program and associated dll's. Nice of norton to havea removal tool that works :)
              Who doesn't love a little BBQ?
              Griot's Garage at a Deep Discount

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              • BeirBrennerE30
                R3VLimited
                • Oct 2003
                • 2740

                #8
                Originally posted by ivo316
                With mcaffe, press ctrl alt delelte, go to "procedures", shut down all the related procedures, then delete the folder, then "start" "run" msconfig and remove the tick mark from al mcafee realted software.

                Or reinstall the software with the full installer, then you will have the option of uninstalling it.
                Thank you... i had to install mcaffe when i was in college in order to use their network. one of those stupid rules. But they never installed their uninstaller so I had never known how to get rid of it.
                e30sport.net
                '86 325es - s54b32tu - 6-speed - Mtech 1
                '89 325is - m20b25 - 5-speed - Individual​
                '06 M3 Competition - 6-speed
                '19 Porsche GT3 RS - 7-speed PDK
                '94 Lancia Delta HF Integrale EvoII - Giallo Ginestra
                '97 Range Rover Vitesse

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                • Jscotty
                  Banned
                  • Jan 2007
                  • 2285

                  #9
                  Windows XP has a rollback feature where you can restore your computer to what it was prior to installing the software. For instance, if you installed Norton on June 16th, you can roll your computer back to June 1st and it will be as if Norton ever existed.

                  Comment

                  • Garageaholic
                    Freestyle Fabricator
                    • Dec 2005
                    • 5204

                    #10
                    Have you tried a computer restore before the time it was installed? System restore keeps all files you have created/downloaded, but it removes any programs you may have installed after the selected restore time.
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