Massive Brakes - Stay Away!

[bimmerteck]

Anyone interested in hearing the flip side of the story?

Absolutely, the sooner the better.

Is it comfy on Lees sac?

I would proudly stand up for ANY shop that provides as high quality parts as Massive does. Lee has made it onto a very short list of aftermarket suppliers I'm willing to use on customer's cars on a regular basis; joining the ranks of Baker Precision, Canton Racing, ARE, VAC, UUC, ect. I'm sure there's more to this and I'm hoping to hear both sides if the story.

Erik

[dsobering47]

Rotors can warp in pairs, and usually do (at least on stock cars), at least from my small (5 year) experience at a relatively medium-sized BMW dealership.

Other than that, I'm subscrizzling to this one.

[bmw325csi]

Lee makes valid points, but then again, Fidhle's a Douche and thats prolly why Im against him!

[Massive Lee]

I have replied to Brendan to two of his first email within perhaps a few hours after he PM'd. He explained he sold to one of his customer (or in exchange for other parts or service) his old kit and his new hats and rotors. Then after a while HIS customer complained about vibration. Brendan clearly said he drove the car and felt no vibration at all and that everything was measured within specs, but that just to make his customer happy, I should give him free rotors...

I asked for more details as two rotors won't warp all together as a production deffect. Only one would be affected, or the whole batch of rotors would be bad ( and it never happened). Then he also wanted me to replace the pads. If rotors have warped, it is strictly because they have been abused. Am I supposed to send rotors just for that? What promise did Brendan give his customer about what the kit can do? There must be a reason why I offer different front and rear kits.

Basically, I never had any communication with the owner of the parts. Brendan behaved as if he was an approved distributor. When I asked for more details, then it took weeks to get them.

Sorry Brendan, I am not giving away rotors for free just to cover YOUR customer. Why hasn't the new owner of the kit never contacted me? And not by PM, but by email? In 8 years I only had two bad sets of rotors. The first one because the owner decided to abuse brand new rotors with race pads without even bedding the rotors in. The thermal shock was enough to warp the rotors. The owner understood his fault. The second set of "bad" rotors was with Kurzbimmer and the VW Corrado rotors. Both rotors cracked pretty bad and these were replaced by Racing Rotors.

Third occurence is YOUR customer. And your excuse that I shall give free discs on the sole premise that I should keep him happy whatever wrong he did with the brakes made me laugh. And I told you about.

BTW Interestingly, in this thread you haven't even considered asking others how could brake go wrong or even consider the driver's mistakes. No brake is undestructible. I make 15" kits with AP Racing calipers. And yes, discs can warp if you do a hot lap, pit in without cool down lap and keep the brakes on in the paddock with the rotors glowing red... Warp or cook bad deposits on the rotors

The new owner should contact me. Has he even considered this option?

[briansjacobs]

my bad, not into that fancy reading stuff

[Wh33lhop]

The claim was that it was a possible defect.

[briansjacobs]

I am trying to think what it would take to warp a set of these rotors. I race my car and have not warped a set of rotors, how do you build that kind of heat on the street?

[briansjacobs]

Anyone interested in hearing the flip side of the story?

I am sure like many conflicts there are 3 sides to story. I will say this, I am not a customer of Lee's and he helped me diagnose the issues with my current BBK and never tried to sell me anything, he is either very giving of his time, or shitty sales man. I choose to think of him as giving.

Now lets hear the soap opera so we can ignorantly flame both parties involved

[Imagine_M]

I have to say where is the proof of the warped rotor and where is the proof that the rotor is at fault.

I have read many threads where people will get bashed on because they have lack of proof so I am saying where is your proof that the part is at fault.

Lets see it on a lathe lets see the pads lets see the proof.

Thanks for my rant!

[shopkeep]

yes, yes, yes!

[Dozyproductions]

yes

[Massive Lee]

Anyone interested in hearing the flip side of the story?

[bimmerteck]

I'm perfectly happy with the brakes I bought from Lee and think you have brought this entire situation onto yourself. Had you sold the customer a new set of brakes from massive, of course I would expect Lee to replace the rotors immediately if the lateral runout was out of spec, but you have put yourself and your shop in this position by trying to sell your half used half new kit through your shop and expecting the supplier to cover the "possibly" bad parts. I see no evidence you've provided that the rotor itself is what's causing your vibration issue, vibration caused by excessive runout can be caused by several things including improperly prepped hub assemblies, but most often vibration is caused by uneven pad deposits due to improper break in which can be removed quickly and easily in a brake lathe then followed by a proper bedding of the pads. I do believe Lee could have responded in a more timely manner, thus I believe there is fault to be shared by both parties involved.

Erik

[Adrian_Visser]

I think he should get in here and explain himself at least so as not to let this tarnish his reputation.

[E30Idea]

Most likley Lee will not be responding in this thread. Lets be honest, this thread will do virtually nothing on the big scale to lees business so why would he even feel the need to respond. Besides, the OP is not asking for a response here...... he simply wants his email returned, and I am doubtfull that will happen. I am un-subscribing. This is a waste of a good read.