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Tyler, if you've read this at all, I suggest you get in touch with these people and quick. Your future on this site is on thin ice.Leave a comment:
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i actually ordered a 1 simple small "D" oval sticker and spent like 3 bucks total. i waited a month and forgot about it until one day i remembered i ordered it. i messaged him through his paypal and then wallah a sticker came 2-3 days later. amazing...
i would be ordering my deutsch plates from him but i think i'll turn to bav auto this go round.Leave a comment:
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I was actually going to order some plates and frames but decided to hold off for a while when I saw the other thread. I wanted to give him the benefit of the doubt and hopefully do business as well since he's on this forum.
I think I'll look elsewhere...
Good luck to the OP.Leave a comment:
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I understand that, but if you will read through the whole thread there, you will find that Ty is still maintaining that he is doing good business, but here is yet ANOTHER example of how he runs his business.
Whatever.
Buyers beware is all I can say about it.Leave a comment:
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yeah I knew ppl were having problems w/ them but I wanted to support him since he's on r3v...Leave a comment:
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Problems with Europeanplates? Imagine that.
Going on TWO months and still no refund??
I see you're really working hard to improve your image Tyler.Leave a comment:
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europeanplates problems...
Well...
On may 29th I went on europeanplates.com and bought 2 plate holders and 3 decals for $56.22. A week+ later I get a PM that he doesn't have the holders but will get me the decals and a refund. Well I got the decals but I STILL haven't recieved a refund. I have PMed him and still haven't heard anything back yet. I really didn't want to post up a thread but I would like my $ lol.
you anywhere tyler?Leave a comment:
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RCWELLS,
Did you read the thread, SPEC started it and has been 100% resolved, he even thanked me for my quick follow through once we new there was an issue. Josh and I talked at the Picnic and its water under the bridge. The only other post that did not praise us was a 1-2 time poster who went to all sorts of forums to bash us. There is more that if anyone wants to know.
So what gives? I do not understand our stance at all? There is no lip service, we can not explain our side of the story? it is an open forum correct? I will assume our ratio for happy customers just on this site is 100-1, as well you need to understand we are not hear to take money and offer bad service and to compare us to bimmerfa? is justed %^$#@& wrong. We offer a unique product and no one is ever in the risk of losing there money.
I think this post is dead, everyone has posted and RCWells you have explained your side and I explained ours.
Thanks guys for you support.
TylerLeave a comment:
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First off Tyler, I don't "have it in" for you or your company (I didn't start this thread).
Secondly, my response was prompted by all the "lip service" that is done on your behalf, trying to convince people that you are a nice guy; maybe you are, but that doesn't mean anything when someone's money is on the line and waiting for a product that should be delivered correctly and in a timely fashion.
My stance was and will remain based on the fact that your actions should dictate how your business is perceived, NOT what a couple of your friends say about you.
I am NOT the only one who has had issues with your business dealings, again, let the record speak for itself.
Have you eventually resolved most, if not all of the issues which customers have had with you? Perhaps. The real issue is that most of what has been complained about shouldn't have been issues in the first place. Unfortunately though, it has seemed to be the norm to have complaints, rather than the exception. Hopefully that will change.
So let your actions from here out determine how your business is perceived.Leave a comment:
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Linus, thanks foor the good words.
Josh, thanks for chatting at the picnic
Zm, you got to email me I do not chekc bimmerforums often
RCWELLS, as we all know you have it out for me, this is not the first post and I am sure it will not be the last as you seemed to follow up on this after all issues where resolved and obviously upset you order in th past is delayed.
As you may know we are not offering a spring set or replacment hose, most of the items are one off custom made! I do not think we made any excusses in this post in fact I think we owned up to the issue, resolved the issue and I though we where all good. RCWELLS I know how to run a business in fact the europeanplates is a small busienss I own and I also am part owner of a much larger business, we go out of the way for customers all of the time in both businesses small or big. I personally process a lot of the orders as well we donate a lot of the profit made from this business. I feel there are at least 100+ happy customers just on r3v and I do not of any that are missing any items at the moment and if so I would and will take care of it.
Thank you all and RCWELLS if you have an issue please PM me and we can chat it about, I think you post is out of line and simply a way to get back at me and my company.
Thanks,
TylerLeave a comment:
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I respect your point of view, and mostly agree with you. I've exchanged money with Tyler as well as knowing him as well, so I've been on the other end of money with him too.
I agree with your point that change needs to be made by him, and he's the kind of guy I would expect will make those changes, based on the character he has. But you're right - his future track record will determine if changes he makes stick.
I never knew Scott, nor do I know what events led to him changing his character, and ultimately being banned - but I still think the comparison is harsh. Adam Hanson / Lowen Designs and Scott might belong in the same sentence, but as of yet I really disagree putting Tyler in with either of those guys. Tyler might have slow communications, but he's never shown any dishonesty.
You are right in all points you make, I just bet that Tyler has heard enough to know he needs to make changes.
The saying goes something like "You only need tell a smart person something once" - I know Tyler as a pretty level headed guy, so I bet he'll prove me right when he makes the changes he's been made aware of.
At least I hope for his sake he does.Leave a comment:
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