I emailed this guy Erick about some parts and 3 days later he hasn't answered so I'm taking my business elsewhere. Due to work I basically have no access to phone during office hours altough twice I manged to called I got no answer.
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Originally posted by e30rida View PostI emailed this guy Erick about some parts and 3 days later he hasn't answered so I'm taking my business elsewhere. Due to work I basically have no access to phone during office hours altough twice I manged to called I got no answer.
- ErickErick Mahle | FullOpp Drift | YouTube
EurostopUSA | Dunlop Tires | Ireland Engineering | EnthusiastApparel | Ground Control
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Originally posted by Mr. Anderson...one of the most hardcore E30's around. :D
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I have placed two orders with KO and I wasn't pleased at all. It took almost a month to recieve one order, and 2 weeks just to ship one part. During this time they didn't send me any update on my orders. I had to call and find out what the hell was going on. The customer service was good with Erik, But everything else was bad. Overall I was disappointed with the company. After reading all of the positive feedback I expected more from them. I wish that they would have sent me emails to keep me update on my orders and would have maybe upgraded me to express shipping or something to copensate.
Matt
EDIT: KO responded to me with an email notifying me that my second order was overnight shipping which made me very happy. They also told me that many of the parts from my first order had to come from BMW in Germany which I can understand, and that they are getting backed up on orders from the gaining popularity. I'm glad that they explained to me what happened. After all that has happened, I would buy from them again. They know e30's.Last edited by Mischief3003; 03-30-2008, 06:42 PM.
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BBY1104
WOW! Just placed a 690$ order today, Erik is more then helpful and was willing to work with me and put up with me once again. I have been pleased with KO and look forward to ordering more parts maybe within the week
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BBY1104
I forgot to add that, unlike your "generic" parts place, to me, it seems like when I call Erik and talk to him he more understands what me and others are looking for and can better help us based on his experiance. He can relate because, he to is an avide
e30 enthusiast. I feel like KO performance is going to be my first place to look for parts and has become as place I can trust and rely on. I have been extremly pleased and it also helps to BS with him for a few minutes while he punches in the order. lol
Again Erik(as well as the whole KO salesteam)
THANKS AGAIN!
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I guess "KO is the way to Go". Thanks for the Feedback.
1986 325es (69k) Garage Queen Buy It Now 10k;1986 325es (track rat) 2.7i How-To & 1.1/1.3Motronic UpGrade
1991 318is (daily driver) 1991 318is M42 Maintenance How-To;1989 325i (parts car)
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Shot KO an email to price some parts, approx 3 weeks ago, never got a response.Need parts now? Need them cheap? steve@blunttech.com
Chief Sales Officer, Midwest Division—Blunt Tech Industries
www.gutenparts.com
One stop shopping for NEW, USED and EURO PARTS!
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Weird, I was catching up with e-mails all day today and I never saw that. I'm caught up almost all the way through March.
Re-forward a copy of the original e-mail with an Attn: Erick and I'll look into it.Erick Mahle | FullOpp Drift | YouTube
EurostopUSA | Dunlop Tires | Ireland Engineering | EnthusiastApparel | Ground Control
..::Support FullOpp::..
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NEW | Enthusiast Apparel T-Shirts! | NEW
Feedback Thread
Originally posted by Mr. Anderson...one of the most hardcore E30's around. :D
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I sent it from my work computer so I'm not sure it is still in Lotus Notes.
No biggie now, since I bought your wheels, I've got to wait a little bit before I can do all the suspension consumables.Need parts now? Need them cheap? steve@blunttech.com
Chief Sales Officer, Midwest Division—Blunt Tech Industries
www.gutenparts.com
One stop shopping for NEW, USED and EURO PARTS!
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Erick and the team do it again. In a jam over the weekend, email/pm and taken care of first thing in the morning.
Selling mods is nice, but going out of your way to get peoples rides back on the road is priceless...
Thanks
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