KO Performance

[Invisible Saddle]

As for me, I consider the record a draw. Like any shop, online/retail, etc... a smart consumer would inquire about whether or not a particular item was in stock, or if not how long until it would be until it was in stock. Had I done the initial inquiry asking about if items were in stock or not (regardless of what the site may say). Service would have been top notch.

Hotball I would do business with them, or any other shop. HOwever I will ask more questions prior to just clicking order and hope it arrives in a time I feel is quick enough.

[hotballs]

So just for the record KO is still bad right.

[Invisible Saddle]

UPDATE ::: All parts I received today (I was away at a wedding while it was delivered). This has been a different experience in ordering parts. Me being young, I had become accustomed to the always in stock fast delivery. What I take from this and what I should have done is sent an e-mail regarding the items I wanted to prior to purchase, to get a lead time into what wait times would be. However, once I got in touch with Mawar and Tony, they were awesome in communication. I'm happy with the parts I ordered individually bagged, tagged, and labeled. I know some people may have had positive or negative transaction result previously. I am happy in the end result and I will be doing business again, yet I will be asking for lead time for items prior to the actual order. No i can go racing!!!

[justin_l_]

This is what I wanted you to search for....

http://www.r3vlimited.com/board/showthread.php?t=93828

[Gooch]

I got burned on a short shift setup 2? years ago. I thought I was helping to support an OG forum member, but apparently he had quit a few days before shit hit the fan with KO.

There's a long thread on bimmerforums also. Stay far away. I hope you didn't get shafted on a large order...I think someone from BFc is out $2k from them.

[MoparJ]

I ordered a Z3 1.9 shift kit from them a while back. I haven't installed it since the car is still stripped, but I noticed when I pulled it out the other day that they sent me the 2.8 shifter. I kind of wanted to try that one anyway, so I guess I'm not too butthurt over it. :)

[Invisible Saddle]

Ko Performance (Forum Feedback)

Carried over from E30 tech. No response. A few e-mails sent. No phone calls answered. I have a very important business trip concerning a possible motorsports venture, and the lack of contact could seriously jeopardize many future business dealings with them

http://www.e30tech.com/forum/showthread.php?t=100101

[gtdragon980]

okay, well after getting off of work today i found out they had already shipped to my house so in all i received my parts! phew...but im still puzzled as to why they never gave me the tracking number nor responded to any emails...oh well, bad customer service!

[nando]

the only reason to deal with KO was because Erick worked there, but he quit a long time ago..

[MR 325]

Guys, USE BMA PARTS and stop dealing with these bullshit internet stores.

[mattdk318i]

oh lord....

[MR 325]

Does KO even exist still? I don't think it's a real company.

[gtdragon980]

sorry to bring back an old thread but, what is the deal with KO? are they still fucking up peoples orders? i was told i was going to recieve my tracking number the next business day after it ships but now its been 3 days and no response! WTF!? should i wait a little longer or go ahead and call up the bank?

[BrewCity11]

Well, surprisingly, i received an email today with tracking number stating it shipped out today. Impressed. Let's see how it all gets here.

Hopeful!

[kenika65]

KO Performance needs some female customer service asap.