Solutions/Alternatives Not Complaints/Problems

[It's Soda Not Pop]

So I've read a lot of posts through out this thread and ones outside of this page as well. In some of these post I see where people (newbs and veterans) will complain or share their experience with a company and just say avoid them all together. But I would argue that a lot of the "avoid them" comments don't come from personal experience. Maybe some do. But if you really think about it, what companies out there really cater to our platform? I know there are companies such as Ireland Engineering, Bimmerheads, Turner, Garagistics, Condorspeedshop. So with the negatives has anyone come out with a better solution? Or maybe their own company that provides as much support and offerings that these companies do?

This isn't meant to be post for arguing or pointing fingers, just a discussing.

[Reichart12]

Beyond just companies to individual seller, I won't believe anyone's thread complaint if they don't post up all the messages/interactions/orders whatever. Just saying avoid is pointless without evidence and those who make these posts without evidence are immediately the messed up party in my eyes.

[It's Soda Not Pop]

Also not just complaints about customer service. I also mean what other companies are offering these products? I feel like sometimes we are jaded and are looking a gift horse in the mouth.
But no one is above reproach. Bad service is bad service.
Yeah you're right about needing proof.

[Reichart12]

Race German has a lot of parts availability. He also seems to be working with different part companies to get more specialized items. At first seemed like a one place shop for different companies but now is expanding.

Otherwise there are a few specialty companies like Gaumann (I think correct spelling) here on the forum that makes new early model bumper surrounds and maybe other cnc cutout parts.

I thought I could make carbon fiber bits to sell but turns out that's way harder than I expected and have made no progress haha.

[lukeADE335i]

I buy most things through Schmiedmann in Denmark. Always have had good customer service. Sometimes they can be a bit slow in sourcing the part you’ve ordered if it’s on backorder, but they seem to be able to access an amazing array of parts.

I normally take the whinging posts to avoid x company (especially if they’re well established) with some skepticism too. Amazon’s same day delivery has given people unrealistic expectations & few people post about how they bought x part, there were no dramas, it arrived on time and was good quality.

[TobyB]

Everyone's different. Every business is different.
My example's Ireland- when Jeff still ran it, if I NEEDED it to be right
the first time, I talked to Jeff. If I HOPED it'd be right, I called the order in.
If I was feeling lucky, I'd order online.
I had varied experiences, but it'd always get sorted out eventually.
The parts weren't always chrome- plated and fullofawesomeness, but
they also weren't priced that way, either.

I dislike ECS's business practices, so I shop there dead last.
But when I do, I get the parts I ordered.

RockAuto's customer service isn't anything to get excited about-
but if I'm broke that month, they usually ship me what I've ordered.
Often, if you factor in the shipping, it's no more expensive to order from:

FCP Groton has yet to fail me. Shipping from Connectikticut takes forever
AutoHaus AZ likewise, and it can show up in 2 days.
RMEuropean as well.
All 3 of these have been good with not making mistakes,
fixing mine, and replacing products that weren't up to what I wanted from them.

t
everyone's a little different...