I don't know bro. For that much money you think you could deal with JE directly. Isn't that what Dado did?
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Ma che cazzo state dicendo? :| -
Steve Nelson
President TEP Inc. dba
Top-End Performance
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.comsigpicComment
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email sent to JE pistons
Hello
I'm Raineri Christophe from france, i'v ordered JE pistons online, from Top end Performance ( 7452 Varna Ave. North Hollywood CA 91605 )
order date : 2010 october - seller : steve nelson
piston pictures : http://img97.imageshack.us/img97/8692/dscf0941y.jpg
engine : m20b25
stroke : 89.6mm ( 3.1 stroker )
rods : 135mm ( stock lenght rods )
bore : 85 mm
FSR forging, no numbers on the skirt to allow identification
Pistons are out of specs and protuding too much.
I'v contacted top end performance several times with no succes, they are ignoring me. i'v payed 1200$ for something i can't use, with no answer from the seller, not even apologies.
their last words :
Date: Tue, 1 Feb 2011 11:28:07 -0800
From: tepomar@earthlink.net
To: chris_rai@hotmail.fr
Subject: Re: Raineri christophe from france - wrongs pistons
Steve is working on this for you with JE. Steve will contact you as soon as he hears back from JE.
Thank You
For more details you can see here forums topics
http://forums.bimmerforums.com/forum...2#post21482532
Please help me finding a solution.
Best regards.Comment
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no response, even from JE pistonsComment
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Unfortunately, it's not JE problem and I doubt you will hear from them. it may ultimately be their product, but you didn't purchase directly from them so you're gonna have to deal with Top End Performance.
Top End Performance needs to get it's act together and refund your money or replace the pistons, their lack of response and action is pathetic and nothing more than shoddy business.Comment
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I have had both decent and bad, well mostly bad dealings w/ TEP. They gladly took payment for a set of LCA bushings for my 510 but after the vendor failed to produce them, it took months, and I mean months of me calling and finally forcing them to refund my money. I hope the OP gets his back.You say "Where are your other two cylinders?"
I say "Where's your other camshaft?"
Frankenmotor: if an M42, M44, M20, S50, and S52 were to have a kid.Comment
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Steve Nelson
President TEP Inc. dba
Top-End Performance
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com
Top-End Performance, topend performance, topendperformance, top end performance
review reviews customer serviceLast edited by Miasma; 03-10-2011, 08:45 PM.Comment
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Steve Nelson
President TEP Inc. dba
Top-End Performance
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com
Top-End Performance, topend performance, topendperformance, top end performance
review reviews customer serviceNeed parts now? Need them cheap? steve@blunttech.com
Chief Sales Officer, Midwest Division—Blunt Tech Industries
www.gutenparts.com
One stop shopping for NEW, USED and EURO PARTS!
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pretty sad when people these days are so shitty, they can't even hold a good transaction thru their own public buisness.sigpicComment
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For the Lawyer type, would sending a certified letter do anything ?
OP - I am willing to do that on your behalf, since you are all the way across the world.Mtech1 v8 build thread - https://www.r3vlimited.com/board/sho...d.php?t=413205
OEM v8 manual chip or dme - https://www.r3vlimited.com/board/sho....php?p=4938827Comment
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Hi jean, you mean i can try to employ a lawyer in the us from france ?Comment
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I just talked to Steve Nelson on the phone. Great guy and willing to bend over backwards for his customers. Chris you are misrepresenting your side of the story to say the least.Comment
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R3v, don't buy into this guys bullshit. If you really wanna know how Steve does business call Top End Performance and see who ANSWERS the phone.Comment
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I called up Top End to experience for myself the horrible customer service I have been hearing so much about on here, only to have a overly rational and reasonable Steve Nelson answer the phone.
These pistons were built exactly to customer specs. Even if the customer didn't know what he was spec'ing.Comment
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