To offer refund or not?

[FredK]

I saw that ad, and expected one fog to be nearly junk.

[mr.vang]

after reading through the PM's, i don't know. he doesn't deserve his money back. all his pm's are pretty harsh.

[mr.vang]

Well I'm not saying he has to buy that but if you were to open the fog light up you can take all the glass debris out of the cracked one and put the reflector piece back on the passenger one and have new lenses on top of that, which is why they're not useless.

yes, i have done that and its a piece of cake. i don't see why he is so piss for?

[GDA]

Just issue the refund. You have wasted your time and $ by just making this thread then the $40 is worth in the long run.


IMO you should have clearly outlined condition on these as part of the transaction before you shipped them out so there would be NO surprises (set expectations very low).

[reelizmpro]

Partial refund. Buyer assumes some risk; seller assumes some responsibility for the poor packaging.

[100sFakeSupreme]

its the principle, yes if you wouldnt like to offer my refund off the fact im a pissed customer. yes its 40$ big deal thats why i said 4 him to keep it. i purchased these to tinker not REBUILD them. what does a price hafta do with the item or the deal being given? its like if i purchased an e30 m3 for 5 grand its supposta be junk cuz its too cheap? why cant it just be because i got a DEAL. just because you purchase items or known to purchase items at a price dont mean everyone pays around the same or thee same. to respond to your being cheap comment.


i just figured he was honest and the only problem was the LENS.

&& MR VANG, i purchased these because there 40$ & lens only needed to be fix AS I THOUGHT & they were a project didnt think id hafta take it apart and REBUILD like you guys keep stating to do. i was experementing w/ resin same stuff used to fill cracks in windshields or w.e just wanted to practice that along w/ my smoking glass for fogs & tail lights. id rather ruin these than a 70-120 dollar set to answer your response.

[FredK]

100sFakeSupreme is right, when he says your packaging job was bad. A few shopping bags isn't acceptable. Crumpled newspaper is inexpensive / free and effective.

[lolcantturn]

I am aware that grocery bag packaging isn't a conventional method but I've always used it, I felt that it was packaged fairly well, if you shook up the box it wouldn't move anywhere.

Though I have offered a partial refund.

[KenC]

Do you think some of the damage was from shipping?

[100sFakeSupreme]

VIDEO OF HOW I GOT THE FOGS : http://www.youtube.com/watch?v=ODpip..._order&list=UL

[sofargone561]

i agree with everyone, 40 bucks is not worth an unhappy customer but at the same time thepictures are clear as to the condtition and he also had every opertunity to ask any questions he wanted about them and didnt. In my opinion he neglected to ask the right questions I would offer a full refund if he returned the fogs other wise i would have to say he SOL

[100sFakeSupreme]

yes,the fogs IM HOPING WERE IN GREAT CONDITION AND the only problem was the lens being cracked && reason 4 destroyed items was poor shipping. but this is from an honest standpoint, it could have just been destroyed already.

i would NEVER send any items in this condition & even if this was an as/is.

could YOU be so cheap as to try to salvage foglights internally? the lens is 1 thing but to fix the projector oval & re clip them along w/ fixing the broken glass and the rest of the housing inside them like you guys state? (which sounds being cheap already) when u can just buy 70-120$ fogs... but then im cheap for buying 40$ fogs? come on hungry hungry hypos.

[Ian Bowers]

Just issue a refund, no matter what it is $40 isn't worth an unhappy customer.

This. $40 isn't worth it. When I sold off a bunch of R/C equipment a few years ago, someone bought two items -- I packaged them together without telling the buyer, and he threw away the second item. It was a $90 item, but I refunded him the money instantly, and apologized.

I got burned on buying a part one time several years ago for the same thing. I bought a part with out asking for better pictures or more info and just sucked it up and since it was my fault. Never have done that again though.

And this. I bought something off this forum recently, I didn't ask for more pictures, when it arrived it was completely unusable. It was $30, it was a lesson for me to ask for more detailed information.

[100sFakeSupreme]

yes i will ask 100's of questions & is a lesson, im not here to bash (if it sounds like a bash then it must have been that bad of a transaction) & do the flame forum story, im stating facts & i will put people out when stuff is happening thats shady or along those lines. im just posting 4 future ref on this forum. and being straight UP.

[KenC]

My sympathy is inversely proportional with the concentration required to comprehend your posts.

If the seller's poor packaging caused more damage than was there prior, I'd agree with a refund.