Edit: ^ beat me to it
The fuck? Did they wash it after the service? Maybe sand in the wash mitt? I have no idea how else that would have happened.
I guess the burden of proof is on you, but if they value you as a customer I would think they'd offer to try buffing it out at least.
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might have been a rock in the ways mitt if they courtesy cleaned your car.Leave a comment:
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I'd say thats actually a pretty good picture, especially for a phone. Show's the damage pretty good. But more on point, yeah I'd be pissed.
Hope they aren't dicks and solve the issue as they should. Good luck.Leave a comment:
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That effing blows. And since you didn't bring it up before leaving their lot, I highly doubt you'll get anything but a "sincere" apology. Like lambo said, I'd be looking for blood. You could possibly threaten to tarnish their reputation by going to every BMW forum you can find and posting the pics to try and get them to play ball with you :shrug:Leave a comment:
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My paint sucks but if this happened to me I'd be ready to kill some bitches...Leave a comment:
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Scratches on our 135 after dealer service
We brought our 135i in for servicing at the BMW stealership this Thursday. Picked it up Friday, and after leaving work today (Saturday) I noticed some really nice big scratches right behind the drivers side quarter window that are very very new to me. They were not there before we took the car in. :(
I called our service adviser and left a message along with an email with a picture of the damage.
Has anything like this happened to anyone ells here? Final out come, did they fix it? Anything ells I should be doing to take care of this?
Sorry about the shity picture. it was the best i could do with my iPhone in the sun.
Cheers!
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