When you buy online do you expect the seller to stand behind their shipping choice when the package is lost, slow or never shows in possession of the shipper (per tracking given)?
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Are vendors responsible to deal with their shipper if the package has issues?
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Are vendors responsible to deal with their shipper if the package has issues?
14Absolutely35.71%5Yes if tracking does not show in possession of the shipper50.00%7Only after a reasonable period.0.00%0No they shipped they are done14.29%2The poll is expired.
Last edited by parkerbink; 04-20-2017, 08:12 PM.
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What do you mean by shipping choice?"I'd probably take the E30 M3 in this case just because I love that little car, and how tanky that inline 6 is." - thecj
85 323i M TECH 1 S52 - ALPINEWEISS/SCHWARZE
88 M3 - LACHSSILBER/SCHWARZE
89 M3 - ALPINEWEISS II/M TECH CLOTH-ALCANTARA
91 M TECHNIC CABRIO TURBO - MACAOBLAU/M TECH CLOTH-LEATHER
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Generally when you have insurance on a package its up to the recipient to file the claim and such, if that it was your referring to. Since its the rightful owner.
THere has been times when i sell boots, a few weeks goes by, they start a claim saying it wasnt shipped, i enter tracking info and it closes the case. Its a risk you take, when you buy. i know many people who had wheels damaged. They were the ones who had to file
I generally work with the person, like give them 50% off a new set, and use a diff shipper, since id go broke sending 15 sets to someoneLast edited by Matt-B; 04-20-2017, 10:42 PM.
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The shipper as a rule chooses the company that they ship with. (Some offer choices for various service speeds)
I just mean the provider that is chosen.
It has been my experience at the claim level the shipping company generally needs to hear from the shipper as they are their client.
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Legally speaking, if the shipper has proof of shipment, they are not responsible.
Ethically.... its a moving target. Back when I handled more of this, I generally helped out. This was assuming the caller was pleasant and reasonable. Often that would mean shipping the order again, putting trust that the receiver would let me know if the original package showed up.
In this amazon age, people forget that there is a two-way relationship between the buyer and seller. If you are reasonable, chances are they will be as well. If one is a prick, well ..... expect the same. (oh the story's I could tell)....
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Originally posted by SkiFree View PostLegally speaking, if the shipper has proof of shipment, they are not responsible.
Ethically.... its a moving target. Back when I handled more of this, I generally helped out. This was assuming the caller was pleasant and reasonable. Often that would mean shipping the order again, putting trust that the receiver would let me know if the original package showed up.
In this amazon age, people forget that there is a two-way relationship between the buyer and seller. If you are reasonable, chances are they will be as well. If one is a prick, well ..... expect the same. (oh the story's I could tell)....
Hell, I remember the old days when you would order stuff via mail order, and the common response was "wait 4-6 weeks for arrival!"1991 325i MT2 Touring (JDM bro)
2016 Ford Flex
2011 Audi A3 - wife's other German car
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Originally posted by Matt-B View PostGenerally when you have insurance on a package its up to the recipient to file the claim and such, if that it was your referring to. Since its the rightful owner.
THere has been times when i sell boots, a few weeks goes by, they start a claim saying it wasnt shipped, i enter tracking info and it closes the case. Its a risk you take, when you buy. i know many people who had wheels damaged. They were the ones who had to file
I generally work with the person, like give them 50% off a new set, and use a diff shipper, since id go broke sending 15 sets to someone2006 GMC Sierra 2500HD 4WD LBZ/Allison
2002 BMW M3 Alpinweiß/Black
1999 323i GTS2 Alpinweiß
1995 M3 Dakargelb/Black - S50B32/S6S420G/3.91
1990 325is Brilliantrot/Tan
1989 M3 Alpinweiß/Black
Hers: 1996 Porsche 911 Turbo Black/Black
Hers: 1988 325iX Coupe Diamantschwartz/Black 5spd
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Originally posted by nrubenstein View PostMost shipping insurance will ONLY talk to the shipper.
So then they shipped it back to Germany, but then Germany is rerouting it back to the US. We are TWO MONTHS in the clusterf*ck now!
The shipper/seller has been good about communicating and trying to do anything he can from his end - but sometimes, the Postal Service just does what ever tha F*CK they want. We don't hold anything against the shipper, he had no control over it, and we have shipped many, many parts the same way, and to the same address. But every once and while the Postal Service does this... So then what? As long as it shows movement in their system, they won't do anything.
And honestly, if wasn't for the fact they are unobtainable parts (Hartge vert rear valance panels) we wouldn't be as upset. But basically, we have a whole build waiting on these...1991 325i MT2 Touring (JDM bro)
2016 Ford Flex
2011 Audi A3 - wife's other German car
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Originally posted by nrubenstein View PostMost shipping insurance will ONLY talk to the shipper.
UPS stated to me directly that the only way they cover the damage of a package is if you let UPS package up your items for you.
Interesting tid bit that would have saved me from making an $8000 mistake at work last year.
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