Hey folks,
I'll try to be as concise and clear as possible.
I purchased a Racing Dynamics front valance for my BMW e30 last winter.
It was used, but still in very good shape.
My intent was to have it striped, and repainted, and installed on my convertible.
I sat on this project for quite sometime, and I finally went out to a local auto body shop in town to get this completed.
I did research prior to this, and wanted to have a quality finish and install.
I head to the shop, and ask for a quote on the work.
I dealt with the owner, who, is "quirky" to say the least.
Tells me I'll need to leave the bumper with him so he can get his refinisher to have a look at it to know how much it would cost to strip before painting.
Convinces me to leave it there, so I don't need to reload it blablabla..
that was the last time I saw the bumper.
I waited *5 weeks* before I physically went to the shop in order to retrieve my bumper, after MANY failed attempts to get the estimate.
Everytime I spoke to him over the phone he told me "I have it somewhere, and I'll need to call you back, what's your name, number etc etc etc"
never ONCE called back.
I'm busy, and it's a bit out of the way, so I actually needed to schedule the time to go there in person.
Finally, I go there and ask him to get my bumper...
"what bumper?"
..."racing dynamics bumper, for a BMW...."
"oh, I sent it to montreal to get it refinished"
"I never authorized that, nor did you get permission...I only wanted a quote!"
"fine, I'll call them up and assure they don't do anything to it and send it back"
as an aside, the gentleman(owner) I dealt with became EXTREMELY angry, started yelling at me, and calling me name, and flipping out after I was upset that I he sent it to Montreal without asking me...I became annoyed when he asked me my name and number, and I replied to him "you have my name and number the 10 times I've called you over the past 2 MONTHS"...
He continues to scream at me to the point where I feel threatened physically.
I'm 6'1 240, ex-bouncer and physically fit, and I can tell when somebody is about to do something stupid.
I back away from him telling him i'll return in 1 weeks time to retrieve what is mine.
week goes by, I return.
I'm here to pickup my bumper
it's not here.
"where is it?"
I don't know
....
ignores me
"Can I have my bumper please"
I told you I don't have it, it's lost
"what do you mean it's lost"
what don't you understand about the word lost?
....
just wow.
tells me the place he sent it to in Montreal lost it...
I ask him for reimbursement...he tells me it's not his fault, but the other companies.
I ask him isnt' that what insurance is for?
tells me it wasn't his company that lost it..
I ask for the company name, and he provides it to me along with a contact name.
I get in touch with the OTHER company, and the admit to losing it, and want to source a replacement.
I tell them, not gonna happen too hard to find.
Says they want to know it's value...hard to say as it's "collectable"
this was Monday, guy has been avoiding my calls all week.
what do I do????
(sorry for the novel, i'm really upset about this)
For the record, this was the racing dynamics bumper I had for sale, I marked it as "sold" to simply avoid writing out this...but it is what it is
I'll try to be as concise and clear as possible.
I purchased a Racing Dynamics front valance for my BMW e30 last winter.
It was used, but still in very good shape.
My intent was to have it striped, and repainted, and installed on my convertible.
I sat on this project for quite sometime, and I finally went out to a local auto body shop in town to get this completed.
I did research prior to this, and wanted to have a quality finish and install.
I head to the shop, and ask for a quote on the work.
I dealt with the owner, who, is "quirky" to say the least.
Tells me I'll need to leave the bumper with him so he can get his refinisher to have a look at it to know how much it would cost to strip before painting.
Convinces me to leave it there, so I don't need to reload it blablabla..
that was the last time I saw the bumper.
I waited *5 weeks* before I physically went to the shop in order to retrieve my bumper, after MANY failed attempts to get the estimate.
Everytime I spoke to him over the phone he told me "I have it somewhere, and I'll need to call you back, what's your name, number etc etc etc"
never ONCE called back.
I'm busy, and it's a bit out of the way, so I actually needed to schedule the time to go there in person.
Finally, I go there and ask him to get my bumper...
"what bumper?"
..."racing dynamics bumper, for a BMW...."
"oh, I sent it to montreal to get it refinished"
"I never authorized that, nor did you get permission...I only wanted a quote!"
"fine, I'll call them up and assure they don't do anything to it and send it back"
as an aside, the gentleman(owner) I dealt with became EXTREMELY angry, started yelling at me, and calling me name, and flipping out after I was upset that I he sent it to Montreal without asking me...I became annoyed when he asked me my name and number, and I replied to him "you have my name and number the 10 times I've called you over the past 2 MONTHS"...
He continues to scream at me to the point where I feel threatened physically.
I'm 6'1 240, ex-bouncer and physically fit, and I can tell when somebody is about to do something stupid.
I back away from him telling him i'll return in 1 weeks time to retrieve what is mine.
week goes by, I return.
I'm here to pickup my bumper
it's not here.
"where is it?"
I don't know
....
ignores me
"Can I have my bumper please"
I told you I don't have it, it's lost
"what do you mean it's lost"
what don't you understand about the word lost?
....
just wow.
tells me the place he sent it to in Montreal lost it...
I ask him for reimbursement...he tells me it's not his fault, but the other companies.
I ask him isnt' that what insurance is for?
tells me it wasn't his company that lost it..
I ask for the company name, and he provides it to me along with a contact name.
I get in touch with the OTHER company, and the admit to losing it, and want to source a replacement.
I tell them, not gonna happen too hard to find.
Says they want to know it's value...hard to say as it's "collectable"
this was Monday, guy has been avoiding my calls all week.
what do I do????
(sorry for the novel, i'm really upset about this)
For the record, this was the racing dynamics bumper I had for sale, I marked it as "sold" to simply avoid writing out this...but it is what it is
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