that verizon service rep was you wasnt it justin?
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What's the difference between .002 cents and .002 dollars...
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Originally posted by joshh View PostSee you're still trying to explain away the mistake. Verizon advertised it incorrectly so it's not just the reps.
But it's ok because "exeryone" should "assume" it's .002 DOLLARS right.
Whether I caught it or not is not the point.....
No, no, no......you're agreeing with me.
Originally posted by jhower08 View Postthat verizon service rep was you wasnt it justin?
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Originally posted by 92 mtechnic cabrio View PostYeah I have Verizon.
Their customer service is terrible. Try getting customer service for your DSL internet, and it goes straight to India. Even though their latest advertisement talks about how if you need help, you will get help from somebody that knows what they're doing.
Outsourcing is getting WAY too far out of control. It's every international company too. I have Cingular and I've yet to speak to a person I can actually understand. I have no problem with outsourcing actually, but it always comes along with employees who most people simply can't understand.
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Originally posted by DarkWing6 View PostOutsourcing started as a good thing becasue they actually trained the peope to be good at what they do. Now they just cheap out on it.
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Originally posted by JGood View PostAnd the worst thing is big corporations have lowered overall training and hiring standards in American based support centers because of this, so when you do get a American based support center you are talking to people you can't understand not because of an accent but because of lack of intelligence.
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