Feedback on Stitched Wheels.
Just got off the phone with Jordan after 4 weeks of no contact initiated by him.
I contacted him 3 times by e-mail and twice by phone when the wheel was not sent by the estimated time. Original ETA was 3 weeks from the time he received it. At the 3 week point (on the 9th) I e-mailed him. 3 days later he responded that the wheel would be sent out that day or 4 days later at the latest on the 16th . Then, after no wheel, and no contact I contacted him by e-mail again. A delayed response to that e-mail then said 17th or 18th and that he would send a tracking number. Since then, no wheel, no tracking number, no contact. My last e-mail has gone unanswered. I called him today (the 21st) and he told me that it was his wife's job to answer the e-mails and that he doesn't answer the phone because he gets a lot of telemarketing calls...
I recommended to him that if there was a delay to take a few minutes and send an e-mail or make a phone call to give an update.
So I'd like to give some feedback on the quality of work, but as yet I have no wheel and no tracking number and a lot of excuses.
I won't be relying on Jordan in the future and can not recommend.
stitched wheels/ jordan greer
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I recently just got a Mtech2 wheel done from him. Jordan does great work, however communication through email isn't his best trait. However that being said I will be sending him much more work in the future. If you want top quality work, for an amazing price, and help support a guy who contributes to the BMW community then Jordan is your guy.Leave a comment:
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I just sent him my entire coupe interior to cover the door pulls/handles, door pockets, front kick panel area speaker covers, front door panels, rear passenger side trim panels and rear parcel shelf in matching leather that I covered my seats in. I too got the same Email response so I just picked up the phone and called him and Jordan answered right away. I am willing to be more patient and possibly wait longer with a small one or two person operation that I would be for some big production company churning out item after item.
I like supporting smaller businesses and sometimes that comes with longer waiting times.
I have to ask, has anyone:
- Not gotten what they ordered, even if it took longer than expected?
- Not received quality work?
- Had parts lost?
- Been overcharged?Leave a comment:
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Same here
I emailed him a few times and just got tired. There are plenty of other people who do the wrapping and I have since ordered from them on several steering wheels. He seems legit from all the feedback but I would pass personally. I need good communications and am willing to pay more.Last edited by Javier h; 02-06-2018, 12:07 PM.Leave a comment:
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Thanks. I'll follow up...He just posted a recent wheel he finished on Instagram and noted "I had an issue with my email client starting about 3 days ago so if you sent me an email in the time please reach back out! So sorry for the inconvenience."
https://www.instagram.com/stitchedwheels/Leave a comment:
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He just posted a recent wheel he finished on Instagram and noted "I had an issue with my email client starting about 3 days ago so if you sent me an email in the time please reach back out! So sorry for the inconvenience."The wheel finally arrived by he forgot my e-brake boot. Now his emails bounce back saying "Address Not Found" and no word on the E-brake boot. Also, I noticed a couple of stitches were pretty loose. I regret giving him my business. I don't like being lied to and I don't like being given the runaround.
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I referred a good friend of mine to Stiched Wheels about doing his Audi S4 steering wheel. He had his hesitation about sending his wheel to someone who mainly worked on E30 wheels. After reaching out to Stiched, he agreed to do the S4 wheel. 15 days after Stiched got the wheel, he decided to start on the S4 wheel and realized he couldnt remove a trim and sent ita back to my friend to have him remove it.My friend removed it and asked if he wanted the carbon piece back as well. He was told Stiched can not do his wheel anymore because he has 15 wheels paid for that he has to get done.
Being backed up with work is understandable. But taking on more work than you can handle is another. Also agreeing to do a wheel and then changing your mind while holding someones wheel for half a month seems unprofessional. I’m sure his work is good, but I wouldnt refer another person to Stiched with how flaky this last referral went. My reason for writing this is not to put down Stiched, but hopefully helps clean up the lack of communication that seems to be ongoing with him.Leave a comment:
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Jordan recovered my MT1 wheel in 2016. Quick turn around, great price and workmanship. Back then, he had given up on seat covers and was just focusing on wheels.
CoryLeave a comment:
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go to his website and create an order
he does great work
may take a little while, but be patient - he's done 2 st wheels for meLeave a comment:
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Got my wheel back. Pretty slow turn-around parly because of customs holding my wheel for inspection. Nicely done. Very happy. Love the bonus as well. Thank you.Leave a comment:
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Same experience here. Just gave up and went another route. Meanwhile, a select few people are getting their wheels wrapped and full interiors done. Frankly, I don't like people who operate that way.Has anyone had any experience with Jordan Greer@ stitched wheels? Please reply with feedback as I was going to buy new leather cover for my sport seat
and he no longer responds to my emails. I also have a couple of steering wheels
to be done.
cheers,
Bill
1988 325ix
1973 2002tii
Vancouver BCLeave a comment:
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I had a wheel done from him back when he started doing wheel rewraps. He is good. With holidays coming I'm sure he is busy as heck and just hasnt found time to respond to people.
Here is the try color that he did for me! Took a few weeks from the time I sent it to him to the time I got it back.
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He’s legit. He will have a reason why he hasn’t responded. Give him a chance.Leave a comment:

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