stitched wheels/ jordan greer

[VIPSA]

STAY CLEAR !!!!
Seems like he's now not even willing to refund/send items back. Was quoted 3 weeks turned around time in May. Sent my mtech2 steering wheel and paid for wrap along with ebrake boot and new M logo. It's now been over 3 months, after multiple emails with lies about sending the wrapped wheel asap, I got tired of having to chase him around and be lied to, I asked for a refund about 2 weeks ago. At this point he hasn't sent my wheel back nor sent me my refund and is now not even responding to me. The worst part is that I can get my money back through paypal, but he has my steering wheel, which I have no way of getting back. Will probably have to go through small claims.

Ohh and his website is no longer up.

[DELPHINtimecapsule]

Turnaround was advertised as 2-2.5 weeks.

He received my wheel on May 13th. I asked for an update on Monday, June 1st, and he said that he had the wheel coming up and it would ship Friday, June 5th. I sent him an email June 11th asking if it had been shipped, and he said he would check on it when he got to the shop. June 12th he said "I see here your wheel was up next when I discovered my leather had a large slit through the middle of more than half the hide. I do have the new leather here as of yesterday and now have your wheel on the bench. I should have this finished this evening and ready to ship Monday."

Ok that's fine. I understand with things like this that shit happens. I emailed him June 16th asking if he got the wheel shipped out, and he said "I believe so. As soon as I'm back to the shop I will check." No update, so I emailed him the next day asking if he was able to check on it. No reply... I emailed him June 20th asking when it was going to be shipped, and that it had now been over five weeks since he had received the wheel. He replied that he shipped the wheel back to me along with a refund since he could not get the wheel done within a reasonable time frame.

I received my wheel back to me that same day, and a couple days later received the refund, so at least he isn't scamming anyone. But this was a massive waste of time, and 5 weeks to not even start on my wheel is absurd. If I had known it would take this long I would have never placed the order. I know he is capable of doing quality work, but because of his terrible service I cannot recommend him.

I had the same experience. Had my order for a long time...every time I asked for an update, he responded with something that made it seem like he would get right to it and update with shipping...over and over, until I finally requested a refund that he promptly returned in full. Definitely not looking to scam anyone, but he seems to be pathologically inconsistent in providing the services. Too bad...He does great work when he shows up.

[daveduck]

Turnaround was advertised as 2-2.5 weeks.

He received my wheel on May 13th. I asked for an update on Monday, June 1st, and he said that he had the wheel coming up and it would ship Friday, June 5th. I sent him an email June 11th asking if it had been shipped, and he said he would check on it when he got to the shop. June 12th he said "I see here your wheel was up next when I discovered my leather had a large slit through the middle of more than half the hide. I do have the new leather here as of yesterday and now have your wheel on the bench. I should have this finished this evening and ready to ship Monday."

Ok that's fine. I understand with things like this that shit happens. I emailed him June 16th asking if he got the wheel shipped out, and he said "I believe so. As soon as I'm back to the shop I will check." No update, so I emailed him the next day asking if he was able to check on it. No reply... I emailed him June 20th asking when it was going to be shipped, and that it had now been over five weeks since he had received the wheel. He replied that he shipped the wheel back to me along with a refund since he could not get the wheel done within a reasonable time frame.

I received my wheel back to me that same day, and a couple days later received the refund, so at least he isn't scamming anyone. But this was a massive waste of time, and 5 weeks to not even start on my wheel is absurd. If I had known it would take this long I would have never placed the order. I know he is capable of doing quality work, but because of his terrible service I cannot recommend him.

[betz]

They seem to be taking my order to rewrap my Mtech1 wheel now. Seems like they're back in it.

[freeride53]

After over 4 months of no then intermittent contact, I received my Mt2 wheel redone by Jordan. He forgot to send me my e-brake handle that I had requested to have redone with M tri-color stitching, but then sent it back to me a week later today (not done correctly). After this whole ordeal, he refunded me $38 for the undone e-brake handle.

It’s a damn shame regarding the poor communication and lack of completeness because this guy had potential. While my wheel seems to have come out nicely, I don’t think I would’ve done business with Jordan (or his wife Sara?) if they had disclosed that they were shutting down (just a week or so after I placed my order/paid).

Unprofessionalism is frustrating. Oh well.

[exhaust]

Thanks guys. When I spoke with them in January they said that I was the last order they were taking as they were getting out the business.

I've sent two emails and found their number on Facebook, I'll be giving them a call as well. I understand things happen and don't mind waiting, I'd just like an update.

[freeride53]

I managed to find Jordan’s phone # (I believe) and left him a voicemail yesterday.

[freeride53]

He has my wheel and my e-brake handle. It has been over a month and half since I was supposed to receive my pieces BACK from them and they are not getting back to me.

I understand that life happens, but as a paying & patient customer, I think I (and whoever else is waiting) deserves some sort of updates / ETA.

[getouth]

He's out of the automotive business atm, he did some work for me recently that took 4 times as long after numerous messages I finally got my stuff back and the workmanship was great as usual. It really sucks that his communication and organization was not on par with his work. Hopefully in the future things change for the better. Otherwise him and his family seem like really nice people!

[AWDBOB]

I just got my M3 interior back from them a few weeks back, and from what I know reelizm is correct.

I would reach out via email- that is where I got a response.

They had some family stuff pop up which pushed back their turnover times quite a bit in addition to no longer accepting orders.

[reelizmpro]

Have any of you gotten your wheels back or any information?

They have had two wheels of mine for a little over two months with minimal contact.

If anyone can send me a phone number for them, I'd very much appreciate it.

I'm surprised to see your post. Word is, other than a few interiors that he's done for certain people recently, he's out of the automotive interior business. IIRC, last I heard he was having his girlfriend retrim the wheels while he focused on interiors but it seems that he may be out altogether. Hopefully, it just means they aren't accepting any more wheels while they finish off the ones they have but who knows. This is just from what I've seen on FB.

This is from his IG Jan 2019:

stitchedwheels
After a 5 years of fantastic patronage, we are moving on to the next chapter and will no longer be accepting orders. This may change at some time in the future and we will keep everyone updated.
Thanks to everyone that supported us. It’s been a real pleasure.
Jordan

[exhaust]

Have any of you gotten your wheels back or any information?

They have had two wheels of mine for a little over two months with minimal contact.

If anyone can send me a phone number for them, I'd very much appreciate it.

[cory58]

Kevin of Creative Options comes to mind. Tough field of work I guess.

Did you have to bring him up? Just ruined an otherwise good day.


Just kidding, but I will always feel it is my duty to bring up the terrible experience I had with Kevin every time his name is mentioned on a forum, lest someone else make the same mistake I did (try to do business with him).


Cory

[TimeMachinE30]

Kevin of Creative Options comes to mind. Tough field of work I guess.

[Cptcarisma]

Guardodoc,
Please post how this works out. My wheel is down there currently & my
3 week mark is tomorrow, July 28th. His wife/employee, Sara, said it would go out this week. Well? It’s Friday, no box on my doorstep as of yet....

CAPP