Top end performance customer story

[couch.lock]

Putting this here for the googles to index - feel free to quote this post if you would like.

Steve Nelson
President TEP Inc. dba
Top-End Performance
http://www.topendperformance.com
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

[diegom6]

It suckz when the stuff you buy doesn't fit the needs of your project or are just out of specs. I kinda had the same situation but I could fix it, nothing from the other world that a sandband (sp?) machine couldn't remedy ( top end of the rods will hit against the piston when rotating it).

As someone else suggested, time to look for shorter rods or shorter stroke or just make a cool & expensive piston table for your house.

:?

[1fastm50]

good luck. hope you get the deal sorted out and get that engine running.

[george graves]

So there were no pistons available for sale in France? I wouldn't order anything more complicated than a cotton T-shirt from an overseas vendor.

Good luck with that.

Steve Nelson
President TEP Inc. dba
Top-End Performance

http://www.topendperformance.com

7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

[TexasTerp]

Wow, considering that I'm starting to look for custom pistons for a stroker application, I will make sure to stay far away from TEP. I have no desire to waste time with a company that has such poor customer service.

[nando]

TEP doesn't make the pistons - they just order them from JE with what are supposed to be the proper specs for his engine.

[Lance Racing]

So there were no pistons available for sale in France? I wouldn't order anything more complicated than a cotton T-shirt from an overseas vendor.

[1mz]

Steve Nelson
President TEP Inc. dba
Top-End Performance

http://www.topendperformance.com

7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

[chris_rai]

Steve Nelson
President TEP Inc. dba
Top-End Performance
http://www.topendperformance.com
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

thanks for your help guys.

[ck_taft325is]

All of of Jean's quoted posts should be replied to in a "The ______ hit the _____ " format

Sorry to hear about this and really hope Mr. Nelson comes thru, mans up and takes care of it. That's waaaay to much piston and far to little response for a $1,200 bill. Kudo's for being so calm. I know I'd be pretty pissed at this point.

[Ray Smoodiver]

^that's very Judge Judy of you. ;)

All of of Jean's quoted posts should be replied to in a "The ______ hit the _____ " format

[warmseth]

that is weak!! I hope there's anything you can do to salvage something out of what seems like a shitty deal. Thank you for the warning. I certainly will never do business with them based on your experience. :down:

Putting this here for the googles to index - feel free to quote this post if you would like.

Steve Nelson
President TEP Inc. dba
Top-End Performance
http://www.topendperformance.com
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

[george graves]

^that's very Judge Judy of you. ;)

[Jean]

---------- Forwarded message ----------
From: Jean Minasov <@gmail.com>
Date: Fri, Feb 25, 2011 at 10:14 PM
Subject: Steve, please read/respond.
To: topend@racetep.com

Hello Steve,

Not sure if you've seen this thread, but just as a friendly reminder if I may, these types of deals always go viral and it's best to keep good reputation?

http://r3vlimited.com/board/showthread.php?t=197513

I am a long time BMW fan, and SCCA/BMWCCA member and active member on many BMW forums.

Of course there are always two sides to the story, but feel free to respond through me or register and post in the thread.

Thank you,

Jean Minasov.

[kinvodA]

Putting this here for the googles to index - feel free to quote this post if you would like.

Steve Nelson
President TEP Inc. dba
Top-End Performance
http://www.topendperformance.com
7452 Varna Ave N.Hollywood CA 91605
818 764-1901 818 764-0155 fax
e-mail: topend@racetep.com

Top-End Performance, topend performance, topendperformance

Well played <insert golf clap>