Scratches on our 135 after dealer service

[Vivek]

^Whoa Patrick you changed your location, sig, and avatar I barely recognized it was you at first.

[e30shmobberr]

My friends 135i (in my sig) was taken to the dealer, long story short, his lip was messed up, and when he got home he called the dealer. The dealer bought him a replacement and are painting it. Everything moved way too smoothly haha

[Edev]

his wife and his.

first time i had my rx8 at the dealership (i just bought it) some day laborers washed it with dirty rags. it came back to me COVERED in scratches in the clearcoat. i was so sad. a top notch detail took most of it. of course, my rx8 has been repainted so many times since then (entire car was keyed, tree fell on it, so many accidents) that it does not matter anymore.

Your car has been through so much, it's insane. Hands down, it's the car that has taken the most abuse that I've heard of, haha. Astonishing.

[Kershaw]

his wife and his.

first time i had my rx8 at the dealership (i just bought it) some day laborers washed it with dirty rags. it came back to me COVERED in scratches in the clearcoat. i was so sad. a top notch detail took most of it. of course, my rx8 has been repainted so many times since then (entire car was keyed, tree fell on it, so many accidents) that it does not matter anymore.

[blocke]

When you say "our 135i", do you mean like " my dads 135i", or " my wife and I"?

[delatlanta1281]

be careful...you really want to go down that road with me?

my point is this board comes across like a bunch of immature fuckwits that enjoy flaming people for the hell of it.

I'd think you'd realize that better than anyone unless I'm confusing you with someone else. but if you want to try and take up the cause agains that perspective then have at it...


lol @ rigmaster :D

Dude, you need to calm down before someone dcides to calm you down. You've been here since 2005, wouldn't you like to stay a while longer????
You live in Irvine man, how tough can you actually be?
Not to mention, an In and Out is down the street, how pissed can you actually be?

[mr2peak]

^A re-spray just isn't the same thing on a new car.

AND NOOOOOO! WTF that car was spotless. At least I got to get in and say "Warp Drive: Engage" while she was untainted.

Dibs on the steering wheel when you part her out lol :D

[mr2peak]

Double boobies

[DatUtahGuy]

Cross your fingers that they burn through the paint, then they would have to re-spray it for FREEEEE :D

[e30vert]

Lookout Smooth is gonna e-punch you in your e-taint


1. It appears from the picture posted that someone had tried to compound and polish the scratches out.
Look closely at the area where there appears to be small fine white dots near the area around the door recesses. That means someone knew about those scratches and was trying to remove or " lessen" the damage.

2. There is a reason that the service advisor is in the position that he is in. Part of his skill set is to represent the dealership and convincingly talk you out of putting the blame on them. He is a sales guy at heart and what he is trying to sell is not holding them responsible for any damage that the dealership has caused. If he has alot of comped repairs on customers cars then it directly reflects on his compensation and bonuses. In his merit increase meetings he can now cite another client that he converted to just a buff rather than a full blown respray of the panel.

3. It was premature to post and try and defame the dealership. It was remedied by removing said defamitory postings. Remember "cooler heads prevail" and many times it is much more unnerving if someone is cool and collected in situations that would turn most mere mortals into rabid dogs. Cool and calculated thought and speech can be very persuasive. Ask me how I know.

My vote is let em buff it, become dissatisfied and then express that in neutral tones while telling the service manager you expect better results.

Good luck!

[Rsully70sev]

This is the internet. Y so srs?

I agree, there's always someone that goes over the top. My thread was a perfect example, but the bottom line is who the fuck cares? I'm not going to cry over what some douche wad with a high post count and clever handle has to say lol.

It's just strange, and I think we'd all like an explanation which hasn't been delivered yet. As its been said before, I'd know if there were a substantial amount of scratches on my car. It's just strange how he dropped it so subtly and accepted the offer to have them buffed out.

And don't menstrate all over me, I'm not the one that said shit lol.

[smooth]

I was here from the beginning of the thread. I saw he was angry and me and a couple other people heard his concerns and expressed how that attitude wasn't going to get him very much action. he reconsidered so let it drop.

calling him a bitch or whatever other fucking bullshit some of the kids here thinks is funny is not. it's aggravating. but don't take my word on it, just let it continue and see where it goes. maybe you liked the slagging you endured on your thread but I don't think it puts us in a good light. save that kind of ass-grabbery for the off-topic and general chats or you're going to end up driving the older, more mature members with deeper pockets and better resources to other boards. that's my opinion but it's not a certainty. just an observation over the years.

[Rsully70sev]

Well played Rig. Haha I woulda gotten my whole car repainted.

Smooth, shit like this doesn't help...

"I noticed some really nice big scratches right behind the drivers side quarter window that are very very new to me. They were not there before we took the car in."

...."we both came to the conclusion they were there before the service"

[smooth]

be careful...you really want to go down that road with me?

my point is this board comes across like a bunch of immature fuckwits that enjoy flaming people for the hell of it.

I'd think you'd realize that better than anyone unless I'm confusing you with someone else. but if you want to try and take up the cause agains that perspective then have at it...


lol @ rigmaster :D

[Rigmaster]

OP would've probably gotten better service if he was wearing his "Fresh as F*ck" shirt.


;)