widebodye30 aka EuroStop

[Holland]

We are also growing into a large crowd, not so tight knit anymore.

[xwill112x]

Seems a lot of shady figures have came to light in the e30 crowd recently and honestly it scares me. I've always trusted the e30 peeps as we all have close to the same mindset with our cars but thats starting to change. I pray things like this stop happening for the sake of the community and reputation, This isn't the Honda crowd.

[e30lov]

Some business owners just don't realize that sometimes you have to bite the bullet and make the customer happy.

This is 100% true. To be a successful business you need to bend over backwards for your customers, there is no avoiding this. It may be an inconvenience for you, however if you simply ignore all customer service it can end up hurting your wallet in the long run. See Vlad for example.

[AC Nico]

Some business owners just don't realize that sometimes you have to bite the bullet and make the customer happy.

so true

[Holland]

ESM wheels are made by ESM. Ary just sells them, and apparently re-drills them...

[KDAWG97M3]

dang,i was about to buy esm wheels but i guess not anymore.

no, did you see the re drill he did. you are better off buy something from people who stand by their products...

[KDAWG97M3]

i completely agree with this.

but if he had a problem with the product he should not have had it painted. after it's painted, i dont think ary has any obligation to accept a return. just notch your trunk?

go on to S14. i called Ary before i painted it and he told me there was nothing they could do....i had no choice to try to make it fit..so i painted it..

[Kershaw]

Some business owners just don't realize that sometimes you have to bite the bullet and make the customer happy.

i completely agree with this.

but if he had a problem with the product he should not have had it painted. after it's painted, i dont think ary has any obligation to accept a return. just notch your trunk?

[immajackuup]

dang,i was about to buy esm wheels but i guess not anymore.

[MR 325]

Some business owners just don't realize that sometimes you have to bite the bullet and make the customer happy.

[KDAWG97M3]

I bought an MT1 spoiler from them as well. Wonder If I'll need to notch or whatever.

Not sure...if you go to s14 and bfc you will see Ary excuses, and basically I think he taking striaght from his site and it says, paraphrase, these pieces require a lot of modification to fit.c

[CrusherCurtis]

I bought an MT1 spoiler from them as well. Wonder If I'll need to notch or whatever.

[KDAWG97M3]

I lot of members will say what they did to me was wrong, but I'm cool with it:
http://www.r3vlimited.com/board/showthread.php?t=224565

Well I guess this the way they do business....I personally haven't seen a wheel re drill look like that...I hope you are safe

[KDAWG97M3]

Well, he collaborated with Vlad on at least one of his projects... That's been enough for me to never even bother browsing the site.

If he sells crappy products and has bad customer service, let the bashing commence.

Please don't..I just want to know if I am being unreasonable or do they have terrible customer service and should take this back...

[kamotors]

there is no reason fiberglass or CF part shouldn't fit like OEM, I've bought plenty of CF and FG parts and they have all been from bigger companies like Kaminari and they fit perfect. ESM obviously has pooey molds and pooey service