Customer service people. How do you hande "forum threats"?

[Hellabad]

Assuming Romanian Customs is similar to US Customs I can tell you that if the name on the invoice does not match the name of the importer he'll never get the goods in the country.

If McDonald's tried to import something and the invoice said "Big Mac, Inc." then US Customs would reject that request all day long until it was corrected. And while the importer is waiting on the correction to be made I'm sure some 3rd party warehouse is charging him storage on a daily basis, probably at a minimum charge of $50-$100 a day.

Once again, though.. this is all on him. He's responsible for making sure that invoice was correct beforehand.

I think you are exactly right. The difference is between the names 4M-Tuning and 4-Turbo, so I hope its close enough that me edited invoice will work for him.

The address is the same, the contact name is the same, so hopefully it works out.

Thanks again, Jay

[JGood]

FYI, that guy goes by the name of "x19_turbo" on some forums. Mostly foreign forums...

[RalleyTuned]

i love Ground Control stuff, i use it on both my cars. I emailed and never got a response, but i called the day after i sent the email and got the answer i was after.

just wish you guys would sell parts separately so i can use my other shocks i have

[nando]

i love Ground Control stuff, i use it on both my cars. I emailed and never got a response, but i called the day after i sent the email and got the answer i was after.

just wish you guys would sell parts separately so i can use my other shocks i have

they do..