Dealer trashes M5 on "test" drive

[Ryan Stewart]

Anyone been in this type of situation before? Suggestions on how I should proceed?

Easy, document the crash area. Tell the dealer you are going to have the police investigate. Then go to another dealer and have them download the vehicle history. It should very clearly show the speeds, revs and crash data.

Sue the pants off of the dealership and threaten to file with the police since the person driving the car would likely get in trouble for an unreported accident.

[markseven]

yes consult a lawyer.

certainally a dimunittion of value case (unless it is a lease)

do not have any conversations, document everything in writing.

Easy, document the crash area. Tell the dealer you are going to have the police investigate. Then go to another dealer and have them download the vehicle history. It should very clearly show the speeds, revs and crash data.

Sue the pants off of the dealership and threaten to file with the police since the person driving the car would likely get in trouble for an unreported accident.

Pretty sure it's not the OP's car...

[payney8]

Lawyer fuck them over. i hate it when mechanics do that shit. Dodgy fuckers

[F34R]

Fucking Hitler, I want a joose box =(

[farix]

That sucks, I hate to hear that. I have worked in several dealerships and it happens everywhere.

I worked at a Audi dealership around 2001. I think there was a tech fired about every month over the same S4 biturbo. It had a bunch of bullshit on it and was making like 630hp.

[E30Nova]

America! Fuck yeah lawsuits! Pain and suffering!

uh, that doesn't really apply here...

[mikeedler]

Then go to another dealer and have them download the vehicle history. It should very clearly show the speeds, revs and crash data.

I think you've been watching too many sci-fi flicks.

sux for that guy though.

[Ceeker]

The DME records everything; they can retrieve the information as to the speed before impact etc. It's done on purpose because of new car warranty. These cars have launch mode and therefore if there is a problem with the car they want to know if it is "driver fault." And yes it is!!! He wrecked your car from negligence and I would have them NOT touch the car; contact a lawyer and and speak with the owner of the dealership or have your lawyer speak with the owner of the dealership. Don't move the car and don't authorize any work. Get an outside appraisal company to est the damage and get it in writing. I new car may not be in order but whatever damage is seen or unseen should be taken care of. However, aside for fixing the car; you should be awarded a handsome compensation package. They may even replace the car just to avoid negative press on further legal hassle. They screwed up BIG and they have to own up to it. I would even go as far as to speak with someone at BMW USA corporate offices.
I worked for BMW years back and a car jockey did the same thing. He was fired but I don't know what the outcome was for the customer's car in the end.
good luck!

[Kershaw]

i would DEFINITELY have a lawyer contact BMW USA.

that is like.. step 2 after the dealership.

[Ray Smoodiver]

Haha you guys are funny. Can any of you actually afford an M5?

[Pac1373]

Haha you guys are funny. Can any of you actually afford an M5?

ummm.


shit.

[Ryan Stewart]

I think you've been watching too many sci-fi flicks.

sux for that guy though.

Seriously? How the fuck do you think they figured out that the "runaway" Toyotas were driver error? The computer controls everything in a new M5 and logs it all. Throttle position, engine speed, vehicle speed, brake position, traction control information. It would be pretty easy to show that they were flooring it and going too fast.

Its not cop show shit in modern cars. Hell, its been the case for some time now in higher tech cars. Shit, they can even void your warranty for using unauthorized programming (like the "launch control hack").

[bimmer_E30]

Is that Hitler having a Juicy Juice in your avatar?

[reelop19]

Have you called the news station and gotten one of those reporters that investigates this type of ish where a business screws the average joe?

[gregslow318i]

great...another parts car for the rest us e30 guys....