blueapplesoda

[DatUtahGuy]

What a waffleswaffleswaffleswaffles

[reelizmpro]

I've spoken to Derek a few times at meets. He certainly seems capable of delivering since he's done work on his own car. Maybe he's gotten overwhelmed with projects? I don't know...just speculating since I also know someone impatiently waiting on his services.

[Blackout]

What a waffleswaffleswaffleswaffles

LoL, Relax Rafa..

[Pl3wA]

Well. I cant open a case with paypal because its been more than 45 days. O well... i really hope he's ok though. Maybe he'll have some really good stories when he gets back

[BMWManiac]

You and me both brother....I'm out almost $4k

[Pl3wA]

Ok. He just shot me a couple texts. He's been moving a 5k sqft shop and he likes to collect lots of crap like we all do. Just posting incase anyone else wanted to know :D

[bmw325csi]

Saw him, we'll his car yesterday

[BMWManiac]

Well, I hope to hear from him soon

[MrBurgundy]

Ain't that a relief

[gtdragon980]

Phew, now I can continue dreaming about buying his turbo kit!

[e30lov]

moving a shop is no excuse to ignore and disappear for weeks while in possession of customers money

[Pl3wA]

It is pretty dumb but, whatever. Unnecessary freight for me

[///schwartzman]

Unfortunately, I am having major issues getting my MS3X on my M3 turbo install & tune done, since June! I understand business (my B.S. is in Administration/QMS) but this is no way to treat customers. The blatant disregard makes it hard to promote for someone's business like this.

It seems new shops are getting into a bad practice, starting up on the backs of customers $$ then strings them out for products and services at their leisure. This is "unfair business practice." When you agree to something (specific performance), and acceptance and compensation is a contract... You must do what you say, in a timely manner... Not what accommodates your monthly bottom line.

[Pl3wA]

yeah, i feel ya. well. see. he said he should ship it out in a week or so.... lets wait and see what happens

[///schwartzman]

It's not his workmanship in question, but rather his work ethic. He seems pretty cool as a person, but the sporadic updates doesn't inspire confidence or a good customer base... But I guess word-of-mouth is doing ok for him... For now.

I'm out $1800, beginning in April 2012 but it's the $20k in motor/custom turbo setup & $25k ///M car sitting for over two years, YES 2 YEARS between Castro's & Derek just trying to get an EMS tune to run it. If I had to do this over again, I wouldn't do this again, I'd go ViPEC V44 or V88 with someone like Neel Vasaveda @ Apex the extra $1-2k is worth the customer service & peace of mind.