Sears = Douchebags.

[e30sd]

i love my jack

[UNHCLL]

apologize to your boss

[Jand3rson]

Can't really help you, but I bet I can guess what made the jack die. When you aren't using it, do you tighten the handle back down, or leave it loose? If you leave it loose, for some reason, I don't know why, the jack will die. I have no idea why this is, or even if it is true, but it's a might-as-well as it only takes a couple of seconds to do.

My instructor at a "repair your own car" class I took in college told me the same thing. Never known if it's true or not, but I always go by it.

[Jordan]

Its a very low jack, and excellent for the money. It makes it under my sideskirts and onto the rocker panel just fine!

Won't make it to the front frame rail though, with my sideskirts anyways. I think it would without sideskirts.

Max height is also excellent.

apologize to your boss

huh?

[kansas-ix]

I would just go to sears and try for the new and if they won't give it to you explain kindly and cockly that you buy a ton of tools and failure to return this will end up in you never buying anything at sears ever again. Worked for me in the past at sears, but i used the " i was going to register at sears for my man shower for all the tools I wanted but I guess I can just go and register at Home Depot instead if you will not return this"

[royalflush313]

Its a very low jack, and excellent for the money. It makes it under my sideskirts and onto the rocker panel just fine!

Won't make it to the front frame rail though, with my sideskirts anyways. I think it would without sideskirts.

Max height is also excellent.



huh?

sweet.
Gonna go check out Sears tomorow

[mspiegle]

So awhile ago I bought a really nice jack for myself from Sears.



I bought the jack with Ted and Ken back in Oregon, because Ted's jack shit out on us, and both thier cars were immobilized in my driveway.

I checked all my photos and found the ones from this day, Jan 30th 2005.

Jack came with a 1 yr warranty.

The jack recently shit out. Will jack fine without a load on it, but will not raise a car. I checked the fluid level, and topped it up with jack oil.

I called up the local Sears (thankfully) before taking it in to inquire if they had one in stock to exchange. They said they had 10. Cool.

I asked about the warranty to make sure, they said 1yr. So I was about to hang up and the woman said make sure you bring your receipt.

I explained I don't have one, and I've never needed a receipt to exhange a faulty/broken Craftsman item in the past. Generally you just slap in on the counter and they ring you out on the new one.

She tells me to call the store I bought it from, and have them fax the computerized invoice to this store and that would be fine.

I call the store I bought it at in Albany OR. They claim they have no such system and no way of pulling up a record of this nature.

I call back the local Sears and explain this. They pretty much tell me tough shit toodle loo.

I want a new jack dammit, infact I NEED a working jack.

What should I do?

Jordan - does it leak? Have you tried bleeding it?

I had this same problem on a "lightweight aluminum racing jack" from my local pepboys. I got it on an emergency need and it turned out to be a pretty cool jack (very light, very low-profile). A few months later, it leaked some fluid and didn't work right anymore. I filled the fluid back up, but the jack began exhibiting the same problems you describe. To bleed the jack, I extended it to maximum, then opened the bleed screw. Sure enough, some air came out and the Jack has been working great ever since.

[Jordan]

It does leak, which is another reason I'd like to return it. I can't tell where from as its a pretty evenly distributed film.

I will try bleeding it as described.

[mspiegle]

So awhile ago I bought a really nice jack for myself from Sears.



I bought the jack with Ted and Ken back in Oregon, because Ted's jack shit out on us, and both thier cars were immobilized in my driveway.

I checked all my photos and found the ones from this day, Jan 30th 2005.

Jack came with a 1 yr warranty.

The jack recently shit out. Will jack fine without a load on it, but will not raise a car. I checked the fluid level, and topped it up with jack oil.

I called up the local Sears (thankfully) before taking it in to inquire if they had one in stock to exchange. They said they had 10. Cool.

I asked about the warranty to make sure, they said 1yr. So I was about to hang up and the woman said make sure you bring your receipt.

I explained I don't have one, and I've never needed a receipt to exhange a faulty/broken Craftsman item in the past. Generally you just slap in on the counter and they ring you out on the new one.

She tells me to call the store I bought it from, and have them fax the computerized invoice to this store and that would be fine.

I call the store I bought it at in Albany OR. They claim they have no such system and no way of pulling up a record of this nature.

I call back the local Sears and explain this. They pretty much tell me tough shit toodle loo.

I want a new jack dammit, infact I NEED a working jack.

What should I do?

If you wanna get sneaky, maybe you can call them on the implied warranty of merchantability.

http://en.wikipedia.org/wiki/Implied_warranty_of_merchantability

Not enough people know about this or take advantage of it. A product sold by a merchant must work for a reasonable amount of time assuming it was used the way it was intended. You don't need a receipt or any crap like that. If you talk to the store manager, they would probably be smart enough to know about this.

[Charlie]

If you wanna get sneaky, maybe you can call them on the implied warranty of merchantability.

http://en.wikipedia.org/wiki/Implied_warranty_of_merchantability

Not enough people know about this or take advantage of it. A product sold by a merchant must work for a reasonable amount of time assuming it was used the way it was intended. You don't need a receipt or any crap like that. If you talk to the store manager, they would probably be smart enough to know about this.

And then the sales manager can take a look at that, laugh his ass off for 10 minutes, and then tell you "1 year from date of purchase - no reciept, suck an egg!"

This is why I buy my "big" purchases from sears on their credit card - it gives a "reciept" for everything.

-Charlie

[e30sd]

jordan be persistent, take it to a different one. or do the shady thing. buy one, throw this in the box and be like omg it didnt work. fuck em with their own rules.

[nando]

what model is it? I need a better jack, I was looking at the sears models.

[Jand3rson]

take it to a different one. or do the shady thing. buy one, throw this in the box and be like omg it didnt work. fuck em with their own rules.

That's what I'd do. Since they're being dicks about it, dick them back.

[hamann318is]

Fight the establishment!

[DanGillan]

what should you do?

accept that something you bought failed and you forgot to save the recipt and buy a new one. it sucks, but shit happens.